Associate, Sales Operations

Who We Are 

We’re Chomps, the fastest-growing food brand in the U.S. and we’re reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients – because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 20,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn’t compromise on taste. 

Traits of a Chompian 

If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience. You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

Accepting applications from 1/30 - 2/7

What You Will Do

As an Associate, Sales Operations, you will take ownership of the Natural/Grocery (Direct) customer channel, playing a key role in its operational success. Your responsibilities will include managing customer forecasts, overseeing customer inventory and PO execution, and fostering strong customer relationships. You will collaborate closely with sales and operations teams to ensure seamless execution of retailer resets and weekly inventory requirements. Externally, you will collaborate with customers to build a trusted, open line of communication while ensuring alignment on go forward forecast. Additionally, you will play a vital role in the annual planning process and monthly forecasting, conducting in-depth analysis, identifying key trends, and providing strategic recommendations to drive business success. 

Responsibilities

• PO Execution 
  • Own and manage the execution of POs to optimize on-time and in-full fulfillment.
  • Work within NetSuite and Power BI, collaborating with internal teams and external partners to ensure accuracy and efficiency.
• Customer Resets
  • Lead and execute customer resets in collaboration with the sales team, broker partners, and operations team.
• Revenue Pacing & Reporting
  • Own and track revenue pacing metrics, delivering weekly and monthly updates to keep teams aligned and informed.
• Forecast Optimization
  • Refine and improve the forecasting process by enhancing internal communication and collaboration.
  • Refine and improve existing models to enhance current forecast process. These tools will be used to monitor customer consumption, sales forecasts, inventory levels, weeks of stock, ordering patterns, and forecast variances.
• Communication & Relationship Building
  • Act as a key point of contact for sales operations communication with retail partners (e.g., Kroger broker team, HEB forecast team). Build strong relationships while collaborating across teams to enhance operational excellence.
• Strategic Planning
  • Partner with the Sales team, consultants, and the BAT team to develop strategic annual plans for direct natural grocery customers.
• Data & Reporting Accuracy
  • Support the operations and BAT teams with MAPE reporting and other accuracy-focused initiatives within Power BI 

Who You Are

• 3-5+ years of experience in sales operations, account management, or customer management in the CPG industry, including but n