Patient Experience Data Analyst
DeaconessAbout the role
Incentives:
Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional details will be provided during the interview process.
Bonus:
Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics. Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.
Benefits:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to fitness centers
- Career advancement opportunities
Explore All Benefits:
https://www.deaconess.com/For-You/Employees/Employee-Benefit-Resources/Documents
Job Overview:
The Patent Experience Data Analyst will utilize, gather and interpret data from a variety of resources (EHR, billing claims, cost reports, patient surveys, etc) to help the hospital improve the quality of care, lower the cost of care and enhance the patient experience. This analyst will lead multidisciplinary teams and leverage multiple sources of data in order to create dashboards and reports with actionable insights. Excellent interpersonal skills and the ability to work with other staff from all disciplines with varying degrees of technical and clinical experience is a must. This analyst will have excellent analytical and problem-solving skills
and a technical background sufficient to understand the technologies and issues related to health information management.
Required Certification/License/Experience:
- Healthcare experience
- Analytics experience
Preferred Certification/License/Experience:
- Experience with Epic
- Analytics experience required, degree in a related field preferred
Other Key Words: Healthcare Quality Data Specialist
Campus: HRS Building
Shift: Days (0800 - 1630)
Hours: Full-time, 40 hours/week
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