Jobs and Careers

Data Center Technician I

Albuquerque, United Statesfull_timeVerifiedPosted 4 Jan 2026

About the role

Data Center Technician I
Albuquerque, NM

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

The The Data Center Technician I will perform the design, improvement and implementation and operating of Data Center policy and procedures.
will perform the design, improvement and implementation and operating of Data Center policy and procedures.

Duties and Responsibilities:

Perform facilities monitoring of the physical infrastructure of the data center for items such as power consumption, power outages, HVAC performance, humidity alarms, security cameras, UPS, fire systems, etc.
Monitor via physical inspections and via government supplied monitoring tools, such as Nlyte.
Collaborate with the Federal Data Center Manager on customer relationship management for OIT and internal/external Data Center customers.
Perform collection/analysis, authoring and communication of requirements with these entities.
Perform 24x7x365 monitoring for network resource outages and Enterprise/Data Center applications, servers, etc. Network monitoring and application/server monitoring shall be done via government supplied monitoring tools, such as Microsoft SCOM, What’s Up Gold, Solar Winds, etc.
Function as a permanent on-call member of the staff for emergency situations.
Open tickets for monitoring and outages, whether system or network related, an ensure tickets are assigned to the proper group(s) for resolution.
Document current procedure(s) which relate to these tasks.
Collaborate with staff in developing and documenting new procedures for these tasks.
Other duties as assigned.

Minimum Qualifications:

Associates degree or combination of education and relevant experience.
2+ years of related technical and administrative experience in supporting a Data Center or computer facility. Experience to include:
- Technical experience, including the use of standard monitoring tools for a facility for HVAC, Electrical and security systems.
- Administrative experience, including development of standards and procedures for operations, scheduling of staff, customer support of internal and external customers, initiating and distributing operational reports and COOP (disaster recovery) activities.
- Experience in change management processes and procedures.
Background check.

Knowledge, Skills, and Abilities:

Knowledge of Data Center Standards including, but not limited to cabling, power, cooling and security and also knowledgeable in Data Center Monitoring applications including, but not limited to current versions of; Microsoft Operations Manager, Microsoft SCCM, SCOM, Qwest Monitoring tools and Network Monitoring Tools such as What’s Up Gold or Solar Winds.
Knowledge of Microsoft Operating Systems (desktop and server), Networking equipment and software, and Microsoft Office Productivity Suite.
High level attention to detail and excellent communication skills.