Health Systems Training Specialist Senior

This is a hybrid position. The work is primarily remote but will vary depending on projects and meetings. Consecutive days on site will be required during go-live and at other times to accommodate team needs.

Job Summary

Provide education and support as the Principal Trainer during the PriorityNext process. Analyzes customer training needs, develops and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians. Regularly provides guidance, to less experienced Health Systems Trainers and Specialists.

Essential Functions

• Assigned special projects where responsibilities include leading, developing, and the delivery of health systems training initiatives to a defined group of users.
• Oversees a training program delivery strategy; leads the building, testing and maintenance of a capable training environment; designs, writes, edits, assembles and distributes course materials; conducts user and “train the trainer” educational sessions; and assists users with operational change management.
• Leads the testing and modification of the training materials and ensures the communication of relevant changes to users by participating in the design, writing, editing, assembly and distribution of updated course materials.
• Develops training process leadership and quality improvement activities, and acts as a liaison between the customers and the Informatics team to enhance training processes.
• Meets financial objectives by developing cost-effective educational programs and creating and implementing training effectiveness evaluation tools.
• Encourages critical thinking and professional/personal growth, providing mentoring to less experienced Health Training Specialists.
• Understands both the current and future states of the educational process, and are able to define and articulate pros, cons and recommendations to senior leadership. Forward-thinking; providing leadership for health systems training approach and delivery.

Qualifications

Required

• Associate's Degree
• 5 years of relevant experience
• CRT-EPIC Credentialed Trainer – within 180 days after hire

Preferred

• Bachelor's Degree
• 5 years of relevant experience with the following:
  • Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training
  • Participant in multiple phases of an integrated system implementation

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1239 E Beltline - Grand Rapids

Department Name

PH Strategic Transformation

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

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