Senior Manager, Payroll - Broker/COI

ADP is hiring a Senior Payroll Manager for Broker/COI for the Central to East Coast Region.

 

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• Are you excited by the prospect of overcoming challenges, thinking dynamically, and taking risks to help your team and your clients accomplish greatness?
• Are you a trusted advisor who delivers on promises -- every time?
• Do you love networking and thrive in a fast-paced, collaborative environment?

Well, then you might be just the person we're looking for.

 

First, a little something about ADP: we believe great companies are built not only by great people -- but for them. Every day we strive to design a better way to work, helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture and people like you.

 

This role is all about enabling our customers to be more effective employers. Our customer service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. 

 

It gets better: you'll leverage your project management and leadership expertise to assist in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for your team and the division.

 

Does this sound like you?

• Executive Presence: You are a thought leader whose leadership traits, behaviors and skills influence your capability to succeed at all organizational levels. You inspire associates, influence change, and engage senior leaders effectively.  
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• People First. You're a relationship builder who wants to help others, provides feedback, and support people.
• Collaborative Spirit. You achieve more with others and value an inclusive culture where you can be you while supporting business goals.

WHAT YOU'LL DO: Responsibilities

• Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals.
• Demonstrate enhanced understanding and implementation of Business Unit's strategic goals through knowledge, curiosity, and time in people leadership role. Oversee the use of standard process workflows by team.
• Function as a consultant and business partner to other groups within ADP.
• Train and mentor fellow peers and identify development needs across the team, working with the Senior Director to coordinate additional training and business cases as needed.
• Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.
• Serve as an acting backup to the Senior Director, providing leadership, guidance and direction to team members in the absence of the Senior Director.
• Manage escalated issues and provide direction.
• Collaborate with peers to establish best practices.
• Analyze team statistics, behavioral trends, and provide data-driven insights for Senior Director.
• Evaluate associates on performance and participate in talent reviews.
• Establish effective Individual Development Plans, resulting in talent development and movement across division and business unit.
• Develop and administer corrective action and support performance enablement by partnering with Human Resources on talent needs
• May have budgetary responsibility for year-end and team building activities.
• May have oversight of Workforce Management to include scheduling, and succession planning. Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other Business Units.
• Identifies market-wide solutions and awareness of emerging business and associate trends.

EXPERIENCE YOU'LL NEED: Required Qualifications

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