Data Analyst - Southfield, MI/Remote

 

Title: Data Analyst 

Location: Southfield, MI, US/Remote

Job Type: Full Time

  

Who We Are:  

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

 

This position is responsible for designing, developing and maintaining business data and statistical models that allow for insights into customer data. This is a Technical Data Analyst role. The candidate would be expected to help develop analytic reports and dashboards for existing business and new opportunities.  

  

What Your Day-to- Day Responsibilities Include: 

• Develop insightful KPI reporting dashboards to drive decision-making and performance tracking 

• Develop reports and dashboards via data mining analytics and reporting tools  

• Prepare analytics reports in presentation form   

• Assist in developing sound data ETL practices and processes 

• Conduct research and analyze special studies when needed  

• Create and update documentation of process flows and business rules  

• Maintain current reports up to date and process copious amounts of data as needed  

 

What you bring: 

• Bachelor’s Degree in computer science, statistics, mathematics, or relevant discipline  

• 1-3 years of automotive operations experience, or similar business (quick-paced environment) 

• Experience with data visualization tools (Tableau, PowerBI, Kibana, etc.) 

• SQL skills for querying relational databases   

• Experience with complex data analysis 

• Performing data manipulation and statistical analysis 

• Strong analytical skills with ability to understand and communicate the meaning of the data being presented  

• Excellent Mathematical/Statistical and Logic skills  

• Excellent Reasoning skills 

• Multi-dimensional reporting, data correlation, data analytics and data mining  

• Previous external client facing experience  

• Experience with ETL tools (SSIS, Alteryx, KNIME, etc.)  

• Knowledge Retention - To provide the highest quality of work, analysts must be able to learn and memorize a large amount of information.    

• Detail Oriented – Analysts must be able to focus on the details to identify and isolate issues. 

• Organizational Skills – Analysts must be organized and able to keep track of multiple projects at once.  

• Flexibility - Analysts must be able to handle multiple tasks at once and follow changes in priority level.  

• Speed - Must be able to work quickly and efficiently without sacrificing the quality of their work.  

• Solutions Oriented - Must be able to find workable solutions for any problems they might face.