Network Systems Analyst/Engineer (IT System Analyst/Engineer)

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions that enable OHSU to effectively manage information to accomplish its missions.

The Network Architecture & Engineering units provides for analysis, design, implementation, maintenance, security, and optimization of OHSU local and wide area (LAN/WAN) wired and wireless networks, data center networks, and associated infrastructure.   As detailed below, the individual positions within this work unit will be required to collaborate and assist staff in other technology work units.

In this unit, the Systems Analyst/Engineer provides a high level, broad spectrum of systems analysis, engineering, and project management for OHSU ITG technology platforms that support Enterprise services and missions. This position would be the liaison for Privacy and Security activity in the network environment, focusing on enhancements, configurations, and development.

Function/Duties of Position

System Engineering

• Engineers hardware and software technology platforms that support OHSU’s network and data communications systems.
• Integrates technology platforms into OHSU environment: designs interfaces, management control, fail-over, etc.
• Designs, implements and maintains high availability infrastructure.
• Designs, installs, configures, and maintains various monitoring software applications.
• Designs and implements solutions for scalability and performance improvement.
• Provides assistance with design, development, engineering, and implementation of solutions to security requirements.
• Serves as technical leader for complex development projects; applies advanced knowledge of standard systems engineering principles, techniques and established practices/procedures to projects where technical problems and objectives are minimally defined.
• Contributes to the preparation of new system proposals including system design, requirements traceability and system description.
• Develops disaster response plans and recovery procedures for systems under the positions areas of responsibility.
• Designs, architects, and implements data center space, infrastructure and networks with an understanding of physical layout, power, cooling, networking, backups, and monitoring.

Systems Analysis & Automation

• Analyzes production systems to assess performance, utilization, capacity, and opportunities for optimization; implements solutions for scalability and performance improvement using DevOps methodology.
• Analyzes and reconciles system back-end (hardware/software) performance and functionality with field-based (user facing) performance and functionality; utilizes feedback path from Field technology Analysts to develop processes, fixes, enhancements, upgrades, etc. to ensure that theoretical and designed performance characteristics meet field expectations using automation and code.
• As new updates become available, determine the best procedure to implement the upgrade and the new features that may be contained in the new upgrade, as well as ways to mitigate possible risks from the application of patches and enhancements.
• Evaluates or develops tools and scripts to facilitate improvement and to support ongoing maintenance of a growing environment. 
• Defines and writes clear and succinct technical documentation related to systems and applications as necessary.
• For new systems: formulates operational concepts, performs mission and functional analyses, risk analysis, selects system architecture, allocates requirements and prepares specifications.
• Evaluates and leverages industry trends and emerging technologies, Researches and recommends enhancements and modifications to existing OHSU systems in order to maintain a feature rich and highly available technology environment.

System Administration

• Installs, maintains and configures operating systems, data communications equipment (Fiber, Routers, Switches, Load Balancers, Security Devices, Cloud Services, Infrastructure Middleware, etc.) following established Change Management processes.
• Provides support for large mission critical systems in a 24x7 multiple production environment. This includes level three on call support for all systems supported.
• Automates operational functions using tools such as Python, REST API, and related Dev/OPS methodologies.
• Develops patch management processes and schedules, and applies operating system updates and upgrades.
• Performs account administration and has in-depth knowledge of advanced concepts in relationship to Active Directory and LDAP design and implementation.
• Assists with hardware e