Supply Chain Customer Collaboration Senior Analyst

No Relocation Assistance Offered
# 154636 - Rogers, Arkansas, United States

Supply Chain Customer Collaboration Senior Analyst

The position is focused on leading the end-to-end customer teamwork process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions. This position will be responsible for partnering with the commercial team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions.  This role will develop, grow, and maintain positive relationships with our customers, the customer development team and several other cross-functional teams. 
The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support planning, sales and inventory along with  innovating current processes to increase customer collaboration through analytics development.  

This role will need robust analytical skills, social skills  and leadership skills to demonstrate both internal and external data to increase customer satisfaction, outstanding service and aligned demand plans.
 

Main Responsibilities:

1. Lead the retail environment forecast and demand plan & KPI’s

• Provide and maintain the internal forecast and demand plan by using internal and customer data (Order projections, POS, inventory levels, lead times, EOQ, etc) to make the right decisions to support the short and long term commercial plans
• Work cross-functionally to provide insightful data to support the customer and Colgate strategic KPIs (Demand plan accuracy, inventory levels, in-stock metrics, case fill, timely, truck utilization, logistics deductions, etc.)
• Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Leverages all customer order and inventory data to create the best demand plan with a 12-month rolling horizon
• Maintain, handle and influence  the demand plan for the retail environment, providing long term planning strategies
• Collaborates with our CBS team (Order to Invoice, SNP and Logistics), Transportation, Warehousing and other functions to ensure excellent order fulfillment.

2. Coordinates and supports the execution and tactical cross-functional meetings to deliver customer results

• Builds positive relationships with our customers and enhances the data to facilitate information sharing
• Leads all customer facing communication, including supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
• Ensures learnings are collected throughout analysis and leverages lessons learned from prior initiatives to optimize results
• Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock 
• Is responsible for ensuring accurate master data and understanding and compliance of vendor programs.

3. Cross-functional project leadership

• Works with cross-functional partners and provides retailer specific needs to ensure projects are on track.
• Leads and develops the team by providing guidance and facilitating learning opportunities and coaching to best support the retail environment and Colgate.
   

Qualifications:

• BS/BA in Business, Supply Chain or related field
• 2-3  years experience in Supply Chain, understanding of supply chain principles including replenishment, ordering and related customer service functions, logistics operational knowledge.
• Excellent communication, negotiation and presentation skills
• Advanced EXCEL skills (Pivot tables, vlookup, slicers) with the ability to create tools, manipulate, and analyze data
• Demonstrated analytical approach to management of supply chain, root causing constraints and service issues and providing solutions
• Advanced forecasting skills (SAP APO preferred) and understanding of statistical models and projections
• Strong functional / technical knowledge of supply chain processes with proven track record to understand the impact of decisions and changes to E2E supply chains and convert strategy into results
• Passion for continuous improvement
• Ability to thrive under pressure and operate effectively in a high-paced environment while staying organized, focused and can lead multiple projects simultaneously 
• Attention to detail
• Ability to problem solve independently

 

Preferred Qualifications:

• DOMO, Google Business Suite, R