Business Unit Operations Manager

Company Description

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com.

Job Description

We are looking for an Operations Leader to join our Controllership Business Unit. As the Business Unit Operations Leader you are responsible for driving operational excellence & rigor across one of the fastest growing and most complex business units in insightsoftware. The Controllership BU services customers worldwide across Close & Consolidation, Tax, Disclosure Management, Equity Management, and ESG.

• This role offers the opportunity to lead and influence cross-functional teams, including directors, VPs, and SVPs aligned with the business unit.
• This role is responsible for setting up and driving the operating rhythm, cadence, and review structure that simplifies how the business unit functions from a weekly through annual cadence flow, working with x-functional teams and adjacent business unit teams.
• Your passion for data and metrics will help to set x-functional goals, OKRs, and KPIs that align with the annual operating framework for our Rally Cry.
• Working closely with x-functional operating peers and the company’s Chief of Staff (CoS) you’ll ensure the business unit objectives, metrics and goals are tracked, reviewed, and actioned for improvement and learning.
• In this role, you will have the opportunity to lead, shape and or participate in x-functional sprints, not limited to, but that may include; M&A, product operations, growth tiger team’s, get-well plans, data hygiene, P/L rebalances, annual and quarterly planning, and x-functional career pathing, resource planning & allocation.
• The successful candidate has a blend of visionary and analytical skills, and is financially driven. Your tenacity, and drive influence people to do their best. As the operating leader for the day-to-day rhythm of the business, you are the go-to oracle of knowledge across the teams as we scale the business.
• Own the day-to-day operating cadence for the Controllership BU, through standups, QBRs, bi-weekly check-in’s.
• Drive the operating metrics review on a weekly, monthly, and quarterly basis, covering pipeline, bookings, and ARR across retention with product pillar teams.
• Guide the BU team with requisite planning activities, working with the WW Head of Product Operations; QBRs, half-yearly and annual planning, as well as pricing and packaging updates to our product lines.
• Work hand-in-hand with functional operating leads (e.g. – marketing, sales ops, etc.) to drive data requests and or process improvements to simplify and streamline how the business runs.
• Be the go-to for functional leaders when it comes to running the business, the know-how of the ISW business model, and the pulse driver of ‘what’s a priority’ across the business.
• Spearhead and drive bi-monthly all hands from agenda to overall session execution.
• Work with pillar and product leaders to execute product strategy, planning, and GTM motion definitions.
• Spearhead and drive necessary ad hoc standups that require x-functional alignment
• Project Manage M&A integration activities, support the creation and execution of  Product Strategies and Value Creation Plans.
• Join forces with other operating leaders across the organization to ensure consistency, improvement, and simplicity in alignment and coordination across ISW as we scale forward.
• Work with teams to drive tools, processes, and reporting consistency.
• Where the business needs process or execution improvements, lead and initially drive x-functional efforts to address what’s needed when no one functional owner can lead.
• Ensure consistency of presentation and content inputs, storyline, data, and artifacts in support of VP, SVP, and ELT-level presentations and sessions as required.
• Represent the BU General Manager when not present and drive necessary decision-making.

Qualifications

• 5+ years working in a SaaS-based software business in an operating or functional role, leading and influencing teams that do not report directly to you.
• 3+ years of functional experience in growth-oriented roles, being of product, GTM, or customer success.
• Sharp attention to detail; presentation and financials.
• Prior consulting experience is a plus.
• Experience working with Agile methodolog