Manager, Macy's Cafe - Falls

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work

Job Overview

The Foods Manager is responsible for running an efficient, professional, safe and profitable food operation while providing caring hospitality and craveable food and beverage products. Perform other duties as assigned.

Essential Functions

• Follows and ensure team follows Food Division Standards and Best Practices.
• Accountable for sales, expenses and bottom-line profits.
• Provides on-going training to all associates to promote team satisfaction and minimize turnover.
• Supports and ensures food production following recipes and Food Division Best Practices.
• Monitor food quality by completing daily a.m. and p.m. line checks.
• Establish and maintain strong working relationship with store management.
• Partner with store Human Resources office to coordinate all hiring, recruiting, termination and employee relations resolution.
• Monitors and documents employee performance, and delivers employee performance appraisals.
• Maintain role model standards in grooming and professional appearance and communications.
• Meet highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
• Utilize all Macy’s and Food Division systems and tools.
• Manages scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
• Utilize daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
• Orders food, beverage, dry and paper goods based budget and needs of the business.
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices.
• Completes food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
• Ensures the coordination and execution of special events and central-driven promotional strategies.
• Provide ongoing coaching and recognition to increase team’s performance.
• Ensure team is trained on and follows safe work practices.
• Regular, dependable attendance and punctuality.

Qualifications and Competencies

• Bachelors Degree
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs.
• Knowledge of MS Office computer programs are required

Physical Requirements

This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment. Must be able to move and/or lift at least 30 lbs. This position is exposed to high levels of heat within an enclosed space.

Who You Are

• High School Diploma or equivalent required. 1-2 years of direct experience. 
• Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to inv