Sr. DevOps Infrastructure Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“Come join our dynamic and talented DevOps Engineering Enablement team, where we focus on implementing DevOps practices and tools to increase efficiency, collaboration, and communication between development and operations teams with the goal to improve software delivery speed, quality, and reliability. It involves the adoption of Agile methodologies, automation, continuous integration and continuous deployment, and other DevOps principles.”  - VP, DevOps Enablement

What You’ll Contribute

• You have an opportunity to be part of a world-class DevOps engineering team to empower our product and engineering organization to innovate at the speed of business. 

• You will contribute to developing a DevOps Engineering System through building strong relationship with DevOps enablement team, change management team, Product and Engineering, Global Technology Services, cyber security, education, and professional services organizations.

• You will report to the DevOps engineering lead. You will support the engineering lead to build a strategy with a coherent plan, apply modern and resilient DevOps pattern, implement, and continuously improve an end2end DevOps engineering system.

• You will work with the engineering lead to define, communicate, enable, and institutionalize the best DevOps practices for product engineering teams through an enterprise-wide engineering system.

• You will partner closely with the DevOps enablement SMEs such as Automation SMEs, Quality SMEs, Security SMEs to architect, design and implement One Engineering System, and then guide and help Product and Engineering teams to adopt One Engineering System. You will also work with Product and Engineering teams to continuously improve the DevOps process through frequent feedback loops.

• You will work with the product architecture lead, security lead and global technology services lead to define and adopt the best DevOps tools to enable both FICO pipeline and Platform pipeline.

• You will bring engineering disciplines and system thinking into your design and implementation so you can maximize the flow of DevOps value stream.

• You need to use data to inform decision making.  Analyze data for trends and potential pain points and use this to prioritize and inform how to improve your engineering product.

• You need to gather feedback from key stakeholders and provide recommendations on the best way to advance your team’s objectives.

• You need to act as an agent for change within the organization to build strong teams and advance FICO’s platform first agenda.

• FICO Platform provides the ideal foundation companies need to marry the power of human expertise and logic with artificial intelligence and advanced analytics to drive smarter, faster, and more profitable business outcomes. You will be responsible for building the One Engineering System to be used by our product engineering organization that builds the world class FICO platform.

• You will contribute to our mission which is to be at the heart of our clients’ operations, from accelerating digital transformation to breaking down organizational silos to broadening credit access. We bring the power of human expertise and artificial intelligence together, enabling our clients to make real-time decisions that matter, at scale.

What We’re Seeking

• An ideal candidate is an out-of-the-box thinker, an effective learner, a result-oriented doer, an empathic helper, and an effective communicator.

• A high-potential candidate who has passion for learning and staying up to date with emerging technologies and practices, and excellent problem-solving and analytical skills.

• A DevOps or software engineer who has been part of software continuous delivery and has passion to develop automation to continuously create value in the end2end DevOps process.

• Ideal candidate possesses the following attributes: Creative Thinker, Agile Mindset, Strong Listener, Development Experience, Hands-on DevOps Experiences, Easily Builds Trusting Relationships, Focused on Continual Improvement, Charismatic, Ability to Learn, and High Level of Emotional Intelligence (EQ).

• Ideal candidate leads by example to embrace DevOps culture and mindset including culture of experimentation, collaboration, co-create, continuous improvement, and outcome over output.

• Strong understanding of containerization technologies such as Docker and Kubernetes.

• Experience with cloud computing platforms such as AWS, Azure, or Google Cloud.