Clinical Service Technician - CDL

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

JOB SUMMARY

The Clinical Service Technician is responsible for delivering more complex durable medical equipment to Apria patients in the home.

Pay Range:$18.19-$30.09/ Hourly

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Instructs patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services permitted or allowed by state licensure limitations. 
• Ensures patients understand how to operate and maintain equipment.
• Responsible for routine patient follow-up related to equipment by providing additional equipment instruction when necessary.
• Responds to emergency delivery calls on a regular and on-call basis.
• Loads, delivers and sets up respiratory, durable medical equipment, oxygen and other necessary supplies to homecare patients. 
• May pick up, clean and disinfect medical equipment.
• Inspects and tests equipment to ensure proper operating condition according to manufacturer's guidelines and Company Policy.
• Prepares and maintains all pertinent patient care forms and required billing forms. 
• Completes all required D.O.T., F.D.A., and other required regulatory paperwork per company guidelines and instruction. 
• Directs all paperwork to appropriate personnel on a daily basis. 
• Maintains daily vehicle maintenance logs and incident reports. 
• Ensures delivery vehicles are in proper working condition. 
• Ensures preventive maintenance on trucks is performed on a timely basis according to D.O.T., F.D.A. and Joint Commission standards.
• Notifies supervisor if any of the following are discovered; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.

• May assists less experienced Service Technician's by providing guidance and counseling on job duties and responsibilities.

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Education or experience equivalent to a high school diploma is required. 
• At least three years’ related experience is required.
• Minimum of three years driving history required.
• Must be at least 21 years of age or older at the time of hire.

Certificates, Licenses, Registrations or Professional Designations

• Must possess a commercial driver’s license with hazardous materials endorsement.
• Successful completion of Apria Healthcare's Delivery Service Technician Certification Program.
• Must meet and maintain job-related requirements to comply with D.O.T., F.D.A. and Joint Commission regulations. 

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Basic computer skills
   

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Basic level math skills

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand held device, telephone and use a document imaging system and manipulate documents.
• Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
• Employee continually engages in activities that require talking and hearing.
• This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
• The employee must possess and maintain a valid driver’s license, s