Team Lead Housekeeping

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.

 

Job Specifications:

• Starting Wage: $23.00/hr -$26.53/hr
• Employment Type: Year Round
• Shift Type: Full Time and Part Time hours available
• Housing Availability: No

 

Job Responsibilities:

• Organize and assign room assignments for daily cleaning service to guest rooms as well as common areas and commercial spaces.　
• Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system. 
• Submit work orders, as needed
• Ensure excellent internal and external guest experience
• Emphasize safety culture among staff and keep them informed of safety policies and procedures.
• Train new employees on safety, room directions/specifications, stocking carts, and ergonomics. 
• Respond to special guest requests in a timely, friendly and efficient manner　
• Enforces policies and procedures
• Direct and be in charge of department when housekeeping managers are not present. 
• Performs other related duties as assigned or requested.　 
• Other duties as assigned

 

Job Requirements:

• Valid US drivers license - required
• 1-3 years of previous housekeeping experience preferred, guest service or hospitality a plus    
• Must be able to communicate in English, bilingual a plus  
• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends  
• Must be able to lift and carry up to 50 lbs  
• Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting   
• Detail oriented, self-motivating and strong communicator, both written & verbal  
• Must be flexible, adaptable, versatile, and responsive to the needs of the housekeeping responsibilities 
• Ability to delegate tasks, maintain high cleanliness standards, and provide exception guest service without direct supervision

 

The expected pay range is $23.00/hr -$26.53/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this applica