IAM Engineer, Software Engineering

The role is an engineer that is responsible for all platform support and supporting applications. Strong partnership with the IAM managed services partner and other business stakeholders are required to ensure IAM services, technology, processes, and operations adhere to Cardinal Health’s security policies, audit, and security controls while also maintaining agreed service levels and platform stability. The candidate should have an extensive background in IT operations with experience in maintaining and supporting platforms and applications as well as an understanding of Agile concepts. The right candidate must have a client-focused, team-oriented, approach that balances operational needs and user experience to provide best-in-class identity security to the organization. Overall scope includes services/capabilities related to Identity Management, Access Management, Privileged Access Mgt, API Security, and IOT/IDOT.

What Software Engineering contributes to Cardinal Health

Software Engineering is responsible for designing, developing, implementing and supporting applications, systems and IT products required to achieve the company's business objectives.

• Demonstrate knowledge and understanding of the key principles of Identity Access Management is required. Experience implementing and supporting IAM and Cybersecurity is desired.
• Experience working within regulatory standards and requirements such as, SOX, HIPAA, GDPR etc. is desired.
• Ability to effectively communicate with technical and executive audiences, both oral and written is required.
• Proven ability to quickly build relationships and earn the trust of sponsors and key stakeholders
• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making, and conflict resolution skills
• Responsible for the overall performance and stability of the applications built using the Identity and Access Management products.
• Responsible for mentoring and providing guidance to the other team members
• Build positive working relationships with team members, peer technical teams, application teams, and customers
• Demonstrate in depth knowledge of application security and risk management
• Demonstrates conceptual knowledge of architecture standards and database and operating systems.
• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
• Analyzes production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify change that ensures continuous improvement in system stability and performance.
• Strong verbal and written skills and be comfortable presenting ideas and issues to different levels within and outside of the organization,
• Responsible for working with the vendor partners, security architecture, application architecture and business stakeholders.
• Engage and work with Identity & Access governance team to support security controls.
• Self-motivated to identify potential areas of improvement within Identity & Access Management
• Influencing Others: The ability to gain others’ support for ideas, proposals, and solutions.
• Diagnostic Information Gathering: Identifying the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.
• Fostering Innovation and Automation: Developing and/or  supporting the introduction of new and improved methods, products, procedures, or technologies
• Provides solutions which may set precedent

Responsibilities

• Technically oversee IAM 24x7 operational support operations with adherence to SLAs and KPIs. Participates in all CIE SRTs (Service Restoration Team) calls during escalated issues / outages, and problem resolution (RCA).
• Drive consistent improvement in the reliability and availability of IAM services. 
• Define and Measure build to run transitions to drive success of IAM program.
• Lead and partner closely with manage service partners to ensure service delivery meets or exceed contractual expectations
• Work with service vendors to deliver initiatives on time and within budget.
• Manages software life cycle.  Responsible for ensuring software versions are supportable and compliant. 

Qualifications

• Bachelors Degree in related field or equivalent work experience preferred
• 8+ years experience in related field preferred
• Working knowledge of three or more technologies preferred
• Proven leadership abi