Strategy & Operations Manager/Senior Manager

This is a fully remote role within the United States.

Are you a results-oriented, forward-thinking Strategy and Operations leader with strong expertise and passion for the medical device commercial pricing and commercial strategy? Here at Turquoise Health, we're seeking a dynamic Strategy & Operations Manager/Senior Manager to drive Life sciences growth, client insights, and operational priorities across our medical device customers.

This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves medical device strategy. You'll sit at the intersection of healthcare data and customer strategy — pulling and interpreting price transparency and reimbursement data, reasoning across the device pricing landscape, and translating insights into board-ready narratives that move pricing, contracting, and market access decisions. You should be someone with strong opinions, held loosely, who is equally comfortable in a SQL editor as you are in a commercial leader's office.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Responsibilities

As the Strategy & Operations Manager/Senior Managers, you'll…

Customer-Facing (~50% of role)

• Co-create with customers - spend roughly half your time working directly with medical device commercial leaders, market access executive stakeholders to ideate, scope, and execute analytical deliverables that address their highest-priority commercial questions.

• Own the client deliverables - lead initiatives from problem definition through final output, producing presentations, frameworks, whitepapers, and data narratives tailored to senior device manufacturer executives.

• Represent Turquoise Health externally - attend industry events and conferences, build relationships with industry analysts, and collaborate with marketing to develop messaging and content that resonates with the medical device buyer.

Strategic Metrics

• Drive cross-functional initiatives - serve as the connective tissue between Sales, Product, Engineering, and Customer Success; own high-priority projects end-to-end, ensuring alignment, clear accountability, and on-time execution across teams.

• Translate data into commercial & product strategy - convert raw analyses into actionable recommendations across pricing, market access, contracting, and mark-up benchmarking, and net cost recovery analysis at the provider level.

• Reason across the device reimbursement landscape - navigate procedure-level rates, implant economics, hospital vs. ASC settings, and payer dynamics to answer the questions that matter to a Chief Commercial Officer.

• Run market and competitive intelligence - monitor MedTech industry dynamics, FDA approvals and reimbursement code lifecycle, payer coverage policies, and competitor moves; deliver crisp briefs that inform commercial and product decisions.

• Partner with senior leadership - serve as a trusted advisor to Market Solutions leadership on growth strategy, account prioritization, and the evolution of the medical device offering.

• Build best-in-class internal deliverables - create frameworks, abstracts, and strategic narratives that turn complex healthcare data into crisp internal recommendations for commercial and product decisions.

Technical Metrics

• Leverage the analytical engine for medical device clients - pull, transform, and synthesize data across price transparency, claims, and partner datasets to surface commercial-grade insights for both implantable and non-implantable device portfolios.

• Diagnose and reconcile data discrepancies - validate dataset quality, pressure-test methodology, and document the assumptions behind every client-facing number.

Requirements

What you bring to the Market Solutions, Strategy & Operations Manager/Senior Manage role:

• 5-7+ years of management consulting experience (strong preference for medical device commercial, market access topics) or comparable experience at a leading medical device company

• Strong working knowledge of the medical device industry - the commercialization lifecycle, go-to-market motions, market access, contracting, GPO/IDN dynamics, and the commercial KPIs that matter.

• Fluency in device reimbursement mechanics and revenue cycle management billing, coding, reimbursemen