Economic Assistance Case Worker- Nubian

The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Economic Assistance Case Worker. Our ideal candidate has demonstrated knowledge of the Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to Elderly, Disabled, and Children (EAEDC), and the Supplemental Nutritional Assistance Program (SNAP) and will determine initial and ongoing eligibility for economic assistance programs.

DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·       Perform all case maintenance tasks related to TAFDC, EAEDC and SNAP, and assist with additional assistance for benefits, referrals to other state agencies and community partners, and other resources to support clients as necessary.

·       Prepare and deliver explanations of initial and ongoing eligibility decisions.

·       Conduct interactive interviews utilizing the agency’s PC based eligibility system.

·       Obtain, review, verify, and process client information and determine eligibility.

·       Provide responsive client-centered communication that supports individual family goals.

·       Determine work program requirement status for clients of TAFDC and ensure all clients are connected to employment and training opportunities available.

·       Assist clients with developing and implementing an employment plan and provide services that support client economic mobility and employment.

·       Provide guidance, resources and placement assistance for job training and support services available in community including employment plans, education and skill assessments, child care, and transportation when appropriate.

·       Monitor sanction process and employ reengagement strategies to promote client participation and mitigate challenges.

·       Evaluate and monitor client cases to ensure compliance with applicable rules, regulations and guidelines.

·       Report all Domestic Violence issues to the appropriate Domestic violence specialist immediately.

·       Ensure all clients are made aware of ADA services provided by the required staff.

Required Qualifications:
 

•       Knowledge of referral sources available for providing services to clients, including available community support and social services resources.

•       Knowledge of the social and economic problems of the diverse client population and the related impact on employability and economic mobility.

•       Ability to read, interpret, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.

•       Ability to gather and assemble items of information in accordance with established procedures through interview