Director, PMO Services (Hospitality Solutions)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
 

Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

Director, PMO Services

Job Description 

Location: Southlake TX or REMOTE (Hybrid) Reports to: VP, IT Operations & Service Delivery (dotted line to SVP, CIO) Employment type: Fulltime, mid-senior individual contributor / people manager 

Hands on PMO leader responsible for day-to-day program execution, integrated planning, RAID management, change control, and vendor orchestration for a high-velocity carveout and transformation program. The Manager, PMO Services runs the PMO delivery engine: keeps the integrated plan current, enforces gates and quality criteria, manages vendor SOW tracking and change requests, and produces executive ready reporting that enables timely decisions and Safe DayS cutovers. 

Key responsibilities 

• Maintain the integrated program plan — own schedule consolidation, dependences, critical path, resource assignment and 30/60/90 milestone tracking. 

• Run PMO cadence — plan and facilitate daily standups, weekly program reviews, crossworkstream syncs and SteerCo prep; ensure decisions are captured and actioned. 

• RAID and escalation management — maintain the enterprise RAID log, validate owners and mitigations, escalate items per governance, and track residual risk to closure. 

• Change control & CR assessment — operate the formal change control board process, quantify schedule/cost/impact for proposed changes and support decision records. 

• Vendor orchestration & SOW tracking — coordinate SI/MSP deliverables, validate milestone evidence, manage vendor scorecards and issue vendor performance escalations as needed. 

• Cutover readiness & runbooks — support definition and gating of cutover/readiness criteria, coordinate rehearsals, maintain rollback and reconciliation