Program Specialist – Data, AI & Automation

Career Area:

Job Description:

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Program Specialist – Data, AI & Automation

Job Description:

We are seeking a skilled Program Specialist – Data, AI & Automation for managing the planning, organization, and implementation of complex programs as aligned to segment and business unit’s critical imperatives by forging business strategic partnerships that drive customer back engagements and delivery through data, artificial intelligence, and automation technologies.

This role requires a deep expertise in managing a diverse portfolio of small to medium-sized projects, business analysis, decision-making, and stakeholder engagement, combined with a consultancy-type mindset, strong understanding of Data, AI & Automation technologies as it applies within the business context.  

The Program Specialist operates at a program level, focusing on managing multiple initiatives across business domains, capability enablement, and scalability rather than just managing individual project timelines, budgets, or deliverables.

What You Will Do:

• Ensure alignment with the business unit’s strategic objectives, enterprise data strategy, and AI/automation roadmap.

• Establish and maintain productive, long-term relationships with business partners, enterprise technical/business teams, and peers, ensuring alignment and collaboration across teams.

• Identify and manage inter-dependencies between initiatives to avoid duplication, optimize resources, and accelerate delivery timelines.

• Demonstrate expert-level communication skills to engage diverse audiences, ensure clarity of messages, and coach others on improving their communication effectiveness.

• Use extensive influencing skills to impact decisions, build consensus, and align stakeholders with program objectives.

• Leverage extensive experience in business analysis to identify business needs, recommend solutions, and ensure alignment with stakeholder expectations.

• Elicit, analyze, and document functional and non-functional requirements, ensuring traceability and alignment with program goals.

• Use advanced techniques to map workflows, identify inefficiencies, and recommend AI/automation interventions that deliver measurable value.

• Collaborate with technical teams to assess the feasibility, scalability, and integration of proposed solutions within the enterprise architecture.

• Identify opportunities to refine processes, improve solution delivery, and enhance the overall impact of Data/AI/Automation initiatives.

• Work effectively despite uncertainty and high levels of ambiguity, leveraging prior experience to make progress and deliver on business objectives.

• Proven leadership and team management skills, with the ability to inspire, mentor, and guide cross-functional teams to achieve program objectives.

• Proven record of critical thinking, innovation, and self-motivation, with the ability to proactively identify opportunities, solve complex problems, and drive impactful solutions.

What You Have:

• Bachelor’s degree in business, Computer Science, Data Science, or related field (master’s preferred).

•  8+ years of experience in data, AI, analytics, or automation environment, with a focus on program-level coordination.

• Demonstrated ability to manage multiple concurrent initiatives in a matrixed organization.

• Experience in both business and technology-enabled roles.

• Experience working within the manufacturing industry - focused on related data domains, such as but not limited to operations, supply chain, marketing, etc.

• Experience with BI tools (e.g., Power BI), data cataloging platforms, or MDM solutions

• Cloud data warehousing platforms, such as Snowflake, etc.

• Experience developing AI/LLM solutions, including agentic AI, etc.

• Familiarity with Agile methodologies and tools (e.g., Agile DevOps) is a plus.

• Ability to work with onshore, offshore and nearshore technical and business teams.

• Strong problem-solving abilities, attention to detail, intellectual curiosi