Associate Director, Field Reimbursement, Immunology Gastroenterology

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Candidates may live in the following cities:

• Portland, OR
• Seattle, WA
• Los Angeles, CA

The Field Reimbursement Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers (HCPs) on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s Immunology portfolio.

This leader brings deep market access expertise to ensure the team operates effectively and in compliance with all regulations, enabling timely patient access to AbbVie therapies. 

Responsibilities: 

• Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services. 
• Conduct field ride-alongs to assess performance, ensure the use of AbbVie-approved tools, and provide targeted coaching based on organizational strategic imperatives  
• Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub to maintain consistent, compliant program execution. 
• Integrate patient access programs into local/regional strategies; identify and address training opportunities. 
• Monitor healthcare policy changes and communicate relevant insights to the FRM team. 
• Track call activity and operational capacity using analytics tools. 
• Implement quality control measures to ensure compliance with AbbVie standards and procedures. 
• Drive professional development for direct reports, providing clear career progression and performance oversight. 

Qualifications

• Bachelor's degree required; Master's degree preferred. 
• Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role
• Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience
• Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
• Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate for those risks. Demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support.
• Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
• Strong understanding of drug acquisition and dispensing in the Neuroscience space (role of Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
• Track record of strong leadership contributions
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
• An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
• These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that