RN Care Coordinator -- Outpatient Epilepsy

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

RN Care Coordinator -- Outpatient Epilepsy

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Epilepsy-Neurological Institute

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

The Cleveland Clinic Neurological Institute is known for leading the way in the treatment and research of complex neurological disorders. With over 300 staffed medical, surgical and research specialists dedicated to providing innovative treatments, patients can benefit from disease-specific care. Come join this innovative team and be part of the vision to become the best place to receive healthcare in the world. 

RN Care Coordinators have played a pivotal role in empowering patients to manage their own care. In this role, you will support the Epilepsy Center in the Neurological Institute. Cleveland Clinic has one of the largest, most comprehensive programs in the world for the evaluation, medical and surgical treatment of epilepsy in children and adults, managing more than 10,000 patients every year. We are committed to our epilepsy patients -- providing excellent clinical management and applying advanced diagnostic and therapeutic techniques and approaches. Your primary responsibilities will include proactive patient outreach and ongoing coordination for a dedicated panel of patients—promoting wellness, optimizing care plans and improving overall patient satisfaction and health outcomes. The dedication, professionalism, and commitment of RN Care Coordinators have contributed to a measurable reduction in Emergency Department visits, observation stays, inpatient admissions and hospital readmissions among care-coordinated patients.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m. Caregivers transition to a hybrid schedule following training. On-site days are determined based on Clinic needs.

A caregiver who excels in this role will:

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 

• Provide care and disease management coordination.  

• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  

• Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  

• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  

• Serve as a liaison and advocate for patients and families.  

• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  

• Identify barriers, facilitate solutions, and connect others to community resources.  

• Work with provider teams to answer questions from patients.

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an accredited school of Professional Nursing (BSN or ADN program)

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) 

• Three to five years of nursing experience (e.g., RN)

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s of Science in Nursing (BSN) 

• Specialty certification 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: h