Food Cafe Associate Full Time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Prepares and serves food in the snack shop; processes register transactions for snack shop items.  Greets Members and recommends food products for sale. Maintains a clean work environment by following company safety and sanitation procedures.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
• We strive for flawless execution and hold ourselves accountable .   
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. 
• Ensure a safe and positive environment for our members and each other. 
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.  
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized, inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

• Serves Members in the snack shop. Answers questions and recommends products.
• Prepares food items for sale using food preparation equipment, including food utensils, hot dog steamer, popcorn machine, small convection oven, food service warmers, condiment dispensers, fountain soda and Icee Machine.
• Receives and stores food items in the freezer.
• Keeps the food, supply, and dining areas neat and clean. Stocks utensils, cups, napkins, condiments, and other items when necessary.
• Collects money from customers for snack shop purchases. Collects payments via cash, check, or other charge payments from customers.
• Cleans all cooking equipment and areas exposed to food products, including countertops and food preparation areas.
• Displays, stocks, rotate, and stores deli products following food safety, food freshness, and product handling policies and procedures.
• Ensures that all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows appropriate product salvage policies and procedures.
• Follows all company safety and sanitation procedures.
• Breaks down food service s