Senior Business Systems Analyst

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.

Job Description

Job Summary:

As a SFDC Business Analyst, you will be a part of the Business Application Team, working to enable Guardant to fight cancer through data. We are seeking a highly motivated individual to join us in improving and enhancing our Salesforce Platform to support Guardant teams. At Guardant, we leverage the most advanced technologies and work with leaders in many different fields to create the most impactful and meaningful technologies for cancer management.  In this role, you will assist in the analysis, design, and development of Salesforce solutions to meet business requirements. This is a unique opportunity to gain hands-on experience working with a highly skilled team of professionals and to learn about the Salesforce ecosystem. This role follows a hybrid work schedule from our Palo Alto, CA office.

Responsibilities:

• Stakeholder Engagement: Partner with business leaders, product managers, and other stakeholders to gather and document business requirements, ensuring a clear understanding of needs and objectives.
• Business Process Analysis: Conduct in-depth analysis of existing business processes and identify areas for improvement. Develop detailed process maps and recommend Salesforce solutions to optimize workflows.
• Requirements Translation: Convert business requirements into detailed Salesforce technical specifications, user stories, and acceptance criteria for implementation by development teams.
• Solution Design: Collaborate with Technical Architects to design scalable and efficient Salesforce solutions that align with business goals.. Provide guidance on best practices for Salesforce configuration and customization.
• Project Management: Monitor progress, manage risks, and address any issues that arise to ensure successful project outcomes.
• User Support: Act as a subject matter expert, offering expert guidance and support to users and stakeholders. Facilitate user training and ensure effective adoption of Salesforce solutions.
• Configuration and Customization: Design and implement custom Salesforce objects, fields, validation rules, page layouts, lightning pages, and other elements as needed. Ensure that solutions are tailored to meet specific business requirements.
• Proof of Concept: Lead the development of Proof of Concept (POC) solutions to demonstrate the feasibility and effectiveness of proposed Salesforce features and enhancements.
• Testing and Quality Assurance: Coordinate User Acceptance Testing (UAT) and oversee the Go-Live process. Develop test plans, scripts, and execution strategies to validate that solutions meet business requirements.
• Documentation: Create comprehensive documentation including business requirements, process flows, and user guides. Use visual aids such as flow charts and screenshots to enhance understanding.
• Continuous Improvement: Identify opportunities for process improvement and automation