(Tijuana) Customer Support Consultant (Fluent English)

<p><strong>Passionate about the latest trends in Tech?</strong></p><p>What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.</p><p>Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited?</p><p>Let's see what it takes.</p><p><strong>What you will do:</strong></p><ul> <li>Always be up-to-date with the cutting-edge technology;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Provide omni-channel support (via phone, email, chat, social media);</li> <li>Communicate with developers and other departments of various IT-companies;</li> <li>Become a product expert and constantly grow.</li> </ul><p><strong>Requirements:</strong></p><ul> <li>Fluent English (advanced command of both written and verbal English);</li> <li>Experience in the customer support role;</li> <li>Analytical &amp; Research Skills;</li> <li>Customer oriented and responsible attitude (customer service in your DNA :)</li> </ul><p><strong>Will be a great plus:</strong></p><ul> <li>Experience with CRM systems;</li> <li>Experience in Customer Support.</li> </ul><p><strong>Benefits:</strong></p><ul> <li>Flexible schedule;</li> <li>Enjoy working remotely;</li> <li>Competitive compensation;</li> <li>Financial and professional growth;</li> <li>Paid intensive training and trial period;</li> <li>Great management with no bureaucracy;</li> <li>Good bonuses for referring friends (referral program).</li> </ul><p><strong>Who are we? </strong></p><p>SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.</p><p>We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.</p>