Business Project Manager #W5125

Title: Business Project Manager #W5125

State Role Title: Program Administration Manager III

Hiring Range: Up to $107,556/yr. (commensurate with experience)

Pay Band: 6

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services (VDSS), we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Benefit Programs is currently seeking a Business Project Manager. This position will manage, coordinate, design and development, and implement the Division projects and system changes. This position will evaluate and analyze current business processes in local department of social services (LDSS) for integration into enterprise systems while maintaining business continuity with federal, state, and private entities affecting the delivery of public assistance programs. This position will also manage and oversee Enterprise Systems support for the VDSS transition to a customer self-service business model while leveraging modern technical solutions supported by the Commonwealth and VDSS. Manages change control processes and submit new SRs or other change requests as needed for project initiation. Applies appropriate project management standards as needed to establish and monitor project scope and resources to maintain planned deliverable schedule, establish appropriate communication channels to report automation project progress, monitor project risks and initiate corrective action plans where necessary, validate project/contract deliverables to maintain quality objectives. Provides technical assistance to program staff. Provides data analytics support for program staff and assists with the development of new data warehouse reporting capability for the division. In addition, duties will include monitoring team progress, stakeholder input, report writing, and compliance with all application laws, regulations, rules, and policies.

Minimum Qualifications

• Extensive knowledge of Human Services Programs, especially local departments of operations in a state supervised locally administered environment.
• Experience in the analysis, design, development, testing, and implementation of large automated systems consisting of high level and detailed designs, system infrastructure, production systems, and/or online batch processing environments.
• Experience working with the full life-cycle development of information systems and planning related to the development of software applications design, development, testing, implementation and production of automated systems.
• Experience identifying and confirming user requirements.
• Experience utilizing Agile and Waterfall methodology.
• Knowledge of current change management methods and tools.
• Demonstrates effective communication skills, both written and verbal.
• Ability to clearly a