Mortgage Sales Manager

Work Location:

Vienna, Virginia, United States of America

Hours:

40

Pay Details:

$66,560 - $99,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

The Mortgage Sales Manager maintains responsibility for the loan production of a defined team consisting of four to six Mortgage Loan Officers located within a defined geographic area. Coordinates sales and business development for the sub-market under the supervision of the Regional Mortgage Sales Manager for that particular region. Recruits Mortgage Loan Officers for their territory. Works with the Regional Mortgage Sales Manager to influence revenue growth, expense adherence, and improved efficiencies for that sub-market. In addition to supervisory accountabilities, the Mortgage Sales Manager maintains accountability for selling and originating residential mortgage loans to sales goals.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Responsible for profitable growth for designated team within sub-market to meet or exceed established goals and objectives for the Region
• Works directly with the RSM in managing all production elements of the business in the sub-market
• Helps coordinate the business pipelines for the RSM by having knowledge of team files in process
• Consistently contributes to the prospecting for new referral sources for the individual MLO within the defined sub-market
• Continually assesses on behalf of the RSM development and training needs for the defined team
• Manages 8-12 MLOs; responsible for Performance Reviews, PIPs, training, time cards, expense approvals
• Actively recruits MLOs for their markets
• Attends Regional Retail meetings in conjunction of or absence of Regional Sales Managers
• Develops and maintains relationships with Retail Management in local markets and supports referral model (MORE) as well as Wealth and other bank partners to ensure success of Internal Referral strategies
• Assists with coordination of the business pipelines for the Regional Mortgage Sales Manager via knowledge of team files in process
• Successful completion of all compliance training required by TD Bank and/or by applicable law or regulation and management of MLO direct reports to ensure timely completion and compliance
• Accountability for personal achievement and managing MLO team to CRA/LMI lending goals for assigned market
• Meets with Prospects identified directly as well as referred by realtors, developers, attorneys and other external and internal referral sources
• Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs
• Guides Customers through the mortgage application process; explains information required and other aspects of the loan process to Customers
• Ensures applications are completed accurately and contain required information and supporting documentation
• Manages Customers expectations regarding processing times and closing dates
• Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines
• Generates referrals for mortgage sales opportunities and sales of other Company business line products
• Develops plan to achieve sales goals with assistance from sales management
• Enters information into mortgage loan system so that loans will appear accurately in the pipeline
• Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes
• Sends application and other required information to underwriting area
• Underwrites loans using point-of-sale underwriting systems within scope of authority; communicates loan decisions directly to Customers and explains any additional information needed
• Submits applicat