Governance Lead Analyst (VP) - End User Computing

The Governance Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Lead efforts to address and govern End-User Computing risk in support of the Independent Compliance Risk (ICRM) global function and Enterprise data transformation.

• Providing EUC and IT-enabled Smart Solution (ITeSS) advisory to global partners within ICRM, performing governance and facilitating compliance with applicable Policies, Standards and Procedures.

• Performing Monitoring of EUC- and ITeSS-related risks and controls in line with Manager's Control Assessment (MCA).

• Engaging with technology partners to facilitate risk-reduction of end-user tools in favor of technology-managed solutions, and exploration of alternate solutions and platforms.

• Providing regular reporting and updates to ICRM senior management.

• Leads larger projects with broader impact.

• Strives to ensure data accuracy and timeliness as it relates to data warehouse management in support of the function's business priorities

• Manages day to day data production management planning and prioritizes the efforts of the project team

• Maintains stability and control of the data warehouse environment by performing daily checks and balances

• Manages oversight of data flows between systems, application development, and vendor management

• Strives to ensure the quality of the data including managing its upstream data deliveries and downstream quality, by working closely with internal and external data teams. Interfaces with critical technology partners within Citi to translate and manage production delivery needs

• Prioritizes and schedules work efforts to correctly manage critical delivery deadlines

• Serves as a subject matter expert

• Reviews multiple areas of analytics across customers and markets

• May lead the work of others

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant experience in a governance or controls role preferred

• Experience in Policy and Governance

• Experience with Manager's Control Assessment or Risk and Control Self Assessment (RCSA)

• Experience utilizing and building reports, including in Business Intelligence tools (e.g. MicroStrategy, Cognos, Tableau, Qlikview).

• Familiarity with technology design and development (e.g. Agile and SDLC)

• Familiarity with low-code, no-code and robotic process automation platforms

• Prior experience working in a financial services institution.

• Knowledge of firm's business groups and related economics.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Core

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Job Family:

Data Management & System Operations

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Time Type:

Full time

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