Business Accounting Office Manager

Description

Summary

 The Business Accounting Office Manager is responsible for overseeing daily administrative and financial operations, with direct leadership of the Accounts Receivable and Accounts Payable teams. This role ensures accurate financial processing, timely cash flow activities, and strong internal controls while managing office operations and supervising administrative staff. The Office Manager partners closely with leadership to maintain efficient workflows, reliable reporting, and a well-functioning office environment. 

Essential Responsibilities

Financial Operations & Team Leadership

· Lead and supervise the Accounts Receivable (AR) team, accurate payment application, effective collections processes, and resolution of customer account issues.

· Manage and oversee the Accounts Payable (AP) team, including invoice processing, vendor communication, payment scheduling, and statement reconciliation.

· Establish performance expectations, provide coaching, conduct reviews, and support professional development for AR/AP staff.

· Monitor AR aging, AP aging, cash flow timing, and escalate issues proactively.

· Ensure compliance with company policies, accounting standards, and internal controls.

Accounting & Cash Management

· Oversee cash applications, ensuring payments are applied accurately and promptly.

· Manage banking activities, including deposits, and daily cash monitoring.

· Perform or review account reconciliations for bank accounts, credit cards, and general ledger accounts.

· Prepare and post journal entries as part of month-end process and / or as needed.

· Assist with budgeting, forecasting, and financial reporting as needed.

Office & Staff Management

· Supervise administrative and support staff, including hiring, training, scheduling, and performance management.

· Develop, document, and improve office and accounting workflows to increase efficiency and accuracy.

· Serve as a primary point of contact for internal teams, leadership, and external partners.

Operational Support

· Support HR functions such as onboarding, timekeeping, and compliance documentation.

· Coordinate company meetings, calendars, and internal communications.

· Assist leadership with special projects, audits, and process improvement initiatives.

· Other duties as may be assigned.

Requirements

Qualifications

  ·Proven experience in office management, bookkeeping, or accounting support roles.

· Strong understanding of AR/AP processes, reconciliations, and general ledger accounting.

· Experience overseeing AR/AP teams or similar accounting staff.

· Strong understanding of AR/AP processes, reconciliations, and general ledger accounting.

· Excellent organizational, communication, and leadership skills.

· Ability to manage multiple priorities and maintain accuracy under deadlines.

· High level of professionalism, confidentiality, and problem-solving ability.

· Experience improving accounting workflows or implementing new systems.

· Strong Excel skills and comfort working with financial data.

· Ability to build a positive, accountable, and collaborative team culture.

 Behaviors

Individuals need to have the following behaviors that are needed for superior job performance.

• People-Oriented - The job requires building rapport with a wide range of individuals.
• Frequent Change - The job requires rapid shifts between tasks.
• Following Policy - The job requires adhering to rules, regulations or existing methods.
• Organized Workplace - The job requires establishing and maintaining specific order in daily activities.
• Analysis - The job requires compiling, confirming, and organizing information.

 Physical Demands

Mobility: The person should be able to move around the office or reception area comfortably, including walking, standing, and potentially climbing stairs.

Vision:/Hearing Good eyesight and visual acuity are important for the position to read and process written information, such as messages, memos, and visitor identification.

The individual should have good hearing to effectively communicate with visitors, clients, and colleagues. This includes understanding phone conversations and responding to inquiries or requests.

Manual dexterity: individual should possess good manual dexterity to handle various tasks, such as operating a phone syste