Regional Assistant Health Center Manager - Harrisburg & York

Essential Duties and Responsibilities

• Provide center leadership to foster positive attitudes and trust among staff in accomplishing the goals and objectives of the affiliate.  Maintain continuity of center operations during absences of the center manager 
• Assist with hiring, supervising, training, and evaluating center staff in the provision of family planning, all FDA approved birth control methods, STD prevention and treatment, HIV testing, and abortion  
• Maintain knowledge in all health center services in order to effectively supervise health center staff training & development 
• Participate in the quality/risk management process for medical protocols, regulatory agency compliance, HR policies, and workplace safety policies 
• Facilitate center staff meetings as required and participate in medical, management, and organizational meetings as required 
• Provide management and operational support, mentoring and training to locations and personnel throughout the organization as needed 
• Assist with staff scheduling to ensure efficient center operations 
• Work collaboratively with the health center team to meet patient needs as well as individual and center productivity levels, budgetary volume goals, and patient cycle times 
• Compliance with Throughput (TP) priorities, strategies and Team Centered Patient Care (TCPC) components   
• Assist with the timely completion of the practice management system data corrections 
• Assist with developing the center budget, monitoring budget activity, & taking corrective action as needed 
• Assist with maintaining a satisfactory facility appearance and optimal functioning of equipment.  Respond to after-hours maintenance and security emergencies as needed 
• Assist with the inventory control process including keeping records, stocking and ordering supplies, and assuring appropriate levels of materials 
• Provide factual, non-biased information to patients seeking abortion.  Describe the difference between medication and surgical abortion 
• Competently use the patient information system software in all of its applications on affiliate laptops for optimal center flow 
• Assist in ensuring compliance with applicable federal, state, and local laws and regulations, health care licensing, contracts, grant requirements, family planning councils, Planned Parenthood policies and procedures, medical protocols, infection control plan, security standards, and employee handbook 
• Serve as a floating employee to all PPKey locations, as needed, to ensure appropriate coverage in order to meet patient demand 
• Assist the Health Center Manager in the timely delivery of all center reports  
• Maintain patient and health center confidentiality  
• Ensure a culture that embraces diversity, fair and respectful treatment of all persons, and customer-focused delivery in all medical services 
• Adhere to all HIPAA and patient privacy regulations 
• Ensure completion of required annual training 

Other Duties

• Perform clinical, reception, bookkeeping, lab, and counseling duties as needed  
• Support fundraising efforts in the center 
• Support center volunteers and their contributions as appropriate 
• Maintain current CPR certification as needed 
• As assigned 

Education and/or Experience

• High school diploma or equivalent required.  Associate's degree or one year management experience or three years health care experience with progressive r