Sr Director Professional Education, Training
Edwards LifesciencesAbout the role
Sr. Director, Global Professional Education, Training – IHFM
Many structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
Position Summary: Manage team and related global professional and commercial education activities as it relates to new product development and new product/indication launches globally. Develop the IHFM Institute (HCPs) and IHFM University (Commercial Reps, Clinical) brands by executing an education curriculum comprised of renowned faculty and world-class training sites.
How you will make an impact:
Direct activities with overall departmental responsibility of developing systems, planning, staffing, budgeting, managing expense priorities, recommending and implementing changes to methods through several direct reports that may include people managers
Ability to direct and communicate highly complex product launch strategies which includes ensuring alignment with internal and external parties to support expanded indication campaigns, new product launches, programs, and initiatives
Plan and direct strategic professional and commercial education to business objectives. Lead in identifying risk, developing complex mitigation strategies, best practices, alternative solutions, resolving issues, etc. in collaboration with cross functional and/or matrix teams for multiple complex concurrent major products, campaigns, launches, programs, and initiatives
Develop training materials, curricula, LMS training systems, sites and faculty for courses worldwide
Execute in-person training courses, seminars, webinars, and other digital courses and distribute content to reps, clinical teams and HCPs worldwide
Develop the IHFM Institute (HCPs) and IHFM University (Commercial Reps, Clinical) brands by executing an education curricula comprised of renowned faculty and world-class training sites.
Direct line management responsibilities including a robust strategic talent development plan in alignment with functional growth strategies and responsibility for the desired culture of the department
Develop key relationships with key physician leaders and critical executive leaders including; Sales VPs, Regional VPs, Cross Functional VPs
Develop and deliver executive level communication
Other incidental duties
What you will need (required):
Bachelor's Degree in related field and related experience in marketing required
Demonstrated track record in people management
Experience working in a regulated industry
What else we look for (preferred):
Proven successful project management leadership skills
Proven expertise in Microsoft Office Suite and related tools and systems
Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Demonstrated performance track record over multiple projects and ability to manage resources to meet deliverable timelines
Expert understanding of product labeling content approval processes and systems, regulatory guidelines and legal boundaries
Expert understanding of related aspects of product use, cath lab/OR environment and procedural best practices
Expert understanding of medical device asset creation, regulation requirements for claims and training content creation/updates
Expert knowledge of financial mechanism that relates budgeting and management of operations for the department, purchase order compliance and processing, and 3rd party vendor compliance management
Demonstrated ability to direct teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority, attracting, developing, and retaining talent and partnering with HR on all aspects of talent development
Serve as core partner to senior leaders in Business Units, Functional Groups, Regions and IT
Ability to interact professionally with all organizational levels and p
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