Program Manager - Behavioral Health (Remote in California w/light travel)

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Program Manager – Behavioral Health (Remote in California w/light travel)

• Are you an experienced Program Manager looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Annual Salary: $95,000

** This is a fully remote-based opportunity where you must reside and work from California. This role may also require occasional travel (via automobile and/or air travel) and overnight stays near existing clients (pending the status of the pandemic). **

** Work hours for this opportunity are 8:00 AM to 6:00 PM Pacific. **

Who we need:

A Program Manager who:

• Has a passion for supporting others through implementing projects involving behavioral healthcare.
• Is ready for a new challenge to enhance their project management skills in complex and fast-moving projects.

• Is motivated, energetic, and excited to become part of the Acentra Health team.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

• Lead cross-functional teams to implement operations for small and large contracts in the healthcare space (federal, state, commercial); support other company initiatives/projects as needed.
• Develop and deliver documentation including, but not limited to, project schedule, executive and customer status report, risk management plan, communication management plan, customer meeting agenda/notes, internal meeting agenda/notes, and business requirements documentation.
• Review and support operations’ development and submission of written project deliverables; obtain all necessary customer signoffs.
• Manage issues and risks, work with the team to develop mitigation strategies, drive issues to resolution, and escalate to senior leadership as needed.
• Develop operational and technical/system process workflows for new business opportunities incorporating operations, technology, and reporting.
• Write business requirements for technology configuration, public websites, and reporting and lead sessions with operations and technical teams to support the development of thorough requirements.
• Support user acceptance testing, often bridging the gap between IT and Operations.
• Support the clinical team in developing Quality Improvement Plans (QIPs), Clinical Documentation Audits (CDAs), and Inter-rater Reliability (IRR) tracking methods and reporting.
• Develop and analyze weekly performance metrics.
• Oversee Quality Assurance activities for the program and provide continuous improvement strategies, methodology, techniques, and data analysis.
• Utilize your project management skills to support other priority projects successfully.
• Quickly learn our healthcare: Utilization Management (UM), Case Management (CM), and assessment workflow technology, with the ability to learn new technology quickly.
• Other duties as assigned.