Childcare Center Lead-PT

Description

Position Summary

Responsible for the supervision and completion of the Childcare Center department assigned tasks in a timely and responsible manner. Acts as a facilitator of activities and play of children in the center.

Essential Functions

• Oversees all aspects of daily operations of the Childcare Center in the absence of the Manager or Supervisor.
• Promotes the Chinook Winds commitment to a safe, secure play and entertainment environment for children and families.
• Ensures that Childcare team members are in compliance with Chinook Winds policies and procedures.
• Responsible for opening and or closing of the childcare center.
• Handles and is accountable for large sums of money when inside the childcare center.
• Resolve guests and employee complaints, as needed.
• Responsible for all essential functions of the attendants as needed.
• Recommends measures for improving work procedures and worker performance to increase quality and enhance job safety.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Handles all personnel issues in a timely manner according to Chinook Winds policies and procedures.
• Provides input or recommendations for improvements and changes in program processes or services.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
• Leads employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices, and customer care.  
• Maintains effective communication within the team and attends meetings and training sessions as required.
• Assigns duties, responsibilities, and work areas to employees in accordance with work requirements.
• Develops and maintains a teamwork environment when needed by the manager and supervisors.
• Trains employees in designated areas and monitor’s progress.
• Monitor and develop staff through documentation.
• Monitors staff performance to ensure Chinook Winds Casino Resort customer service standards are achieved.
• Identifies & reports any irregular, unsafe or hazardous conditions inside childcare center.
• All other duties as assigned.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 OR OLDER

Competency Statements

Customer Orientated- Ability to take care of the customers’ needs while following company procedures.

Team Building- Ability to convince a group of people to work toward a goal.

Detail Oriented- Ability to pay attention to the minute details of a project or task.

Multitask- Ability to complete multiple tasks at one time.

Communication Skills- Ability to communicate effectively with others verbally and in writing. 

Problem Solving – Ability to find a solution for or deal proactively with work-related problems. 

Management Skills - Ability to organize and direct oneself and effectively supervise others.

Decision Making - Ability to make critical decisions while following company procedures. 

Education

High School Diploma or GED.

Experience

One year of experience in Childcare Facility and/or daycare and/or babysitting.

One year of experience working in fast food operations preferred.

Computer Skills

Microsoft Office basic level including Word, Excel, and Outlook.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License.

CPR & First Aid.

Food handlers Card within 30 days.

Other Requirements

Cash handling ability to count change back to guests.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Physical Demands

• Stand Constantly
• Walk Frequently
• Sit Not Applicable 
• Handling/Fingering Constantly 
• Reach Outward Constantly
• Reach Above Shoulder Occasionally
• Climb Occasionally
• Crawl Occasionally
• Squat or Kneel Occasionally
• Bend Frequently

Lift/Carry

• 10 lbs or less Frequently
• 11-20 lbs Frequently
• 21-50 lbs Occasionally
• 51-100 lbs Occasionally
• Over 100 lbs Not Applicable

Push/Pull

• 12 lbs or less Frequently
• 13-25 lbs Occasionally
• 26-40 lbs Occasionally
• 41-100 lbs Occasionally

Work Environment

Work will take place in a busy noisy environment