Sr. Category Business Manager - Modern Workforce

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The Senior Category Business Manager within our organization holds a key role in shaping and executing the strategic vision for the solution category, leveraging advanced data insights to craft multi-vendor go-to-market strategies aligned with our vendor and platform partners.

This senior position involves maintaining the financial health of the category, ensuring optimal platform utilization by our vendor community, and mentoring Category Business Managers.

The role extends beyond establishing strong partnerships to driving business growth and seamless vendor cooperation. With a focus on higher-valued vendors, this position contributes significantly to broader business objectives, emphasizing strategic leadership and solidifying the platform's position as a market leader.  

Your role is to establish and nurture strong partnerships with key vendors, drive business growth, and ensure seamless cooperation to deliver outstanding solutions to our customers.

The position requires exceptional negotiation skills, business acumen, and a deep understanding of the platform industry to drive successful vendor management and category success. 

Ultimate responsibility for the GTM strategy for the category/vendor/set of vendors including the sales, marketing, pricing, and inventory tactics to achieve Ingram Micro's plan for that category/vendor/set of vendors.

**Will manage vendors in the Unified Communications and Collaboration

category  (Jabra, Ring Central, Intermedia, 8x8 )

• Overall P&L Responsibility (assigned to Vendor or Category) requiring strong financial acumen.  

• Influence Ingram Micro's strategy for the category through deep understanding of the technology and/or vendor(s).

• Cultivate and maintain strong relationships with key vendors, serving as the main point of contact for all vendor-related communications and activities.

• Work with vendor(s) to identify growth opportunities, new product offerings, and potential strategic partnerships to expand the platform category's portfolio and market presence.

•  Lead negotiations with vendors to secure favorable terms, pricing, and contractual agreements to support mutual success and enhance profitability.

• Report and inspect vendor performance to ensure both Ingram and vendor are achieving objectives.  

•  Coordinate with the supply chain team to ensure timely and accurate product delivery and inventory management.

• Work closely with Marketing to deliver marketing initiatives, promotions, and campaigns to drive business results.

• Apply knowledge of business insights and marketplace to stay informed about market trends, customer needs, and emerging opportunities within the solutions category. 

KNOWLEDGE AND SKILLS:

• In-depth knowledge of the platform industry, including cloud-based solutions, SaaS, and related technologies.

• Excellent negotiation, communication, and interpersonal skills to foster strong vendor relationships.

• Strong business acumen with the ability to identify and capitalize on market opportunities.

• Results-oriented mindset with a track record of achieving and exceeding business objectives.

• Strategic thinker with the ability to develop and execute category business plans.

• Customer-centric focus with a passion for delivering exceptional service and building strong customer relationships.

• Proactive and dynamic with the ability to work collaboratively in a fast-paced, dynamic environment and handle multiple priorities simultaneously.

• Travel may be required for vendor visits, industry events, and strategic meetings. 

Possesses a highly specialized level of technical expertise or business acumen. Extensive breadth and depth of knowledge derived through exposure to emerging technical advancements or complex business situations. Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences