Principal Engineer, Software Reliability & Automation (Hybrid - Acton, MA)

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.

Team Overview

The Pod Software Reliability team is a group of dedicated test automation engineers focused on elevating the reliability and robustness of embedded software systems for medical devices. We work across all development stages to ensure our Pod software meets the highest standards of performance, stability, and safety.

Role Summary

As a Principal Engineer, Reliability and Automation, you will set the technical vision and lead organization-wide initiatives to advance reliability engineering and automation for Insulet’s embedded software platforms. You will act as a strategic leader, technical authority, and mentor, collaborating across functions to drive innovation, ensure compliance, and deliver best-in-class reliability for our products.

Key Responsibilities

·       Define and drive the strategic vision for reliability engineering and automation across embedded software platforms.

·       Lead the design, implementation, and continuous improvement of advanced automated test strategies, including fault injection, stress, and long-duration testing.

·       Architect and maintain observability tools and dashboards to monitor system health and reliability metrics at scale.

·       Serve as the principal subject matter expert on reliability engineering principles (e.g., MTBF, FMEA, fault tolerance), providing technical guidance and mentorship to engineers at all levels.

·       Champion organization-wide reliability initiatives, collaborating with product, quality, and regulatory teams to ensure compliance and foster innovation.

·       Evaluate, introduce, and standardize emerging tools, frameworks, and methodologies to advance automation and reliability practices.

·       Engage with executive leadership, external partners, and industry forums to represent Insulet’s reliability engineering excellence and stay ahead of industry trends.

·       Define, implement, and track key reliability metrics to drive data-driven decision making and continuous improvement.

·       Foster a culture of proactive system health monitoring, continuous improvement, and technical excellence.

·       Mentor and develop engineers, promoting best practices and a growth mindset throughout the organization.

Required Leadership/Interpersonal Skills & Behaviors

• Exceptional verbal and written communication skills, with the ability to influence and inspire at all levels.

• Proven ability to work independently and collaboratively within cross-functional teams.

• Strong time management, multitasking, and prioritization skills.

• Demonstrated experience mentoring and developing technical talent.

Qualifications

·       Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.

·       10+ years of experience in reliability engineering and software test automation, preferably in embedded or safety-critical environments.

·       Demonstrated experience leading large-scale reliability initiatives and mentoring technical teams.

·       Proficiency in Python and modern test automation frameworks.

·       Deep understanding of reliability engineering principles and industry best practices.

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