Team Lead Functional Training & Quality Hub Operations Americas

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Job Summary:

As a Team Lead for Functional Training & Quality Hub Operations Americas, your role will be pivotal in supporting the Global Supply Chain for Roche Diagnostics. Based in Indianapolis, you will report directly to the head of shop floor enabling functions and lead a team responsible for the functional quality and training.

Your Opportunity:

Leadership

• Lead and develop a team of functional training and quality professionals, fostering a collaborative and inclusive work environment. 

• Provide guidance, support, and mentorship to ensure the team's success in achieving their goals.

Functional Training:

• Develop and implement training programs to enhance the skills and knowledge of shop floor employees.

• Collaborate with cross-functional teams to identify training needs, design curriculum, and deliver engaging training sessions. 

• Continuously assess the effectiveness of training programs and make improvements as necessary.

Quality Management

•  Lead alignment of organization’s quality processes and systems to ensure compliance with regulatory requirements and Roche's quality standards. 

• Establish goals and direction for GSC quality standards to provide superior supply chain performance to our customers.  

• Actively provide input to MQMS management teams to ensure alignment between Quality systems and Operations.  

• Collaborate with internal and external stakeholders to address quality issues and implement corrective actions.

Operations Support

• Provide operational support to shop floor teams by troubleshooting issues, analyzing data, and implementing process improvements. 

• Collaborate with other functional teams to ensure seamless integration of processes and systems.

Communication and Collaboration: 

• Foster effective communication and collaboration with stakeholders at all levels of the organization, including cross-functional teams, to ensure alignment and shared understanding of objectives.

• Act as a liaison between shop floor teams and management, conveying feedback, concerns, and suggestions.

Who You Are:

• Bachelor's degree in  logistics, supply chain management, business administration, or a related field

• 4  years related work experience preferably in a cGMP or regulated environment

• 3 years Leadership experience

Knowledge, Skills, Abilities & Preferences:

• Proven experience in a leadership role, preferably in a manufacturing, quality or supply chain environment.

• Strong knowledge of quality management systems and regulatory requirements (e.g., FDA, ISO).

• Experience in developing and delivering training programs.

• Excellent communication and interpersonal skills, with the ability to influence and engage others.

• Analytical mindset with the ability to utilize data to drive decision-making and continuous improvement.

• Proactive problem-solving skills and ability to thrive in a fast-paced, dynamic environment.

• Strong organizational and project management skills.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.