facilities services manager, Northeast Region (In Market - U.S.)

Now Brewing – facilities services manager #tobeapartner

Candidates will be required to travel within the New England and New York State area to support the market.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

FSMs maintain and enhance the Coffeehouse condition across a portfolio of stores. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles.

As a facilities services manager, you will…

• Present business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality

• Identify solutions for complex problems within the defined SOP of our business.

• Successfully manage competing priorities while ensuring all impacted parties are aligned

• Forecast, execute and manage tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and execute SOX compliance tasks

• Manage supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility

• Oversee a portfolio of 150+ coffeehouses

• Manage an annual capital plan of $2.0M+

• Manage an expense plan of $6.0M+

We’d love to hear from people with:

• Education: High School diploma or GED or 4 + years of US military experience.

  • Preferred education: Bachelor's degree in facilities or construction management, architecture, or business related field

• Valid driver’s license

• Intermediate knowledge of database queries and analysis

• Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook

• Ability to communicate clearly, concisely and in a timely manner, both orally and in writing

• Affiliated systems management experience i.e. Work task management program, enterprise data

• 3+ years reporting, mobile business applications

• 3+ years Facilities, construction or related mechanical trade, with experience managing service and maintenance vendors

• 3+ years Capital and Expense budget accountability

• 3+ years Project management and preventative maintenance programs

• 3+ years Retail or restaurant chain operations

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities