Background Screening Specialist, Public Records

Ministry Brands is looking for a Background Screening Specialist, Public Records to join our growing team! 

Who we are 

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.    

As a part of Ministry Brands, we are a fast growing, globally recognized background screening company accredited by the Professional Background Screening Association (PBSA) with locations in Tulsa, Oklahoma and Tampa, Florida. Our mission is to be the trusted voice in background screening by providing a unique experience that conveys our visionary leadership, passion for service and commitment to excellence. Come be a part of a rapidly expanding organization that fosters employee engagement, as well as personal and professional growth!   

Working Location: This is a hybrid role based out of our Tampa, FL or Tulsa, OK offices. In this role, you will work from home 2 days per week and in the office location 3 days per week. 

Quarterly Incentive Program

This position is eligible to participate in our quarterly incentive program. Associates in this role may receive bonus payments each quarter in which the Protection division achieves its financial targets. Bonus amounts and eligibility are determined at the company's discretion based on overall business and individual performance.

What you'll do  

• Process Public Record searches which include, but are not limited to: State Criminal Records, County Criminal Records, Federal Criminal Records, MVRs, Credit Reports, Business Credit Reports, Nationwide Database, SSN Traces, Homeland Security Reports, Worker’s Comp Records and Bankruptcy Results   

• Enter customer orders as needed   

• Research Criminal Record and Nationwide Database hits   

• Deliver completed reports   

• Ensure accurate and prompt turnaround on all search results   

• Provide and maintain an in-depth working knowledge of all searches and client guidelines   

• Input thorough and accurate notes when determining the adjudication result on an applicant   

• Meet personal and team qualitative and quantitative production targets   

• Tracking, routing, and redirecting information to the correct resources   

• Criminal research, understanding dispositions verbiage, and reporting guidelines   

• Understanding employment background screening compliance   

• Perform all tasks within the regulations and compliance standards of our accreditation  

Who you are