Chief Executive Officer

Description

The Fenway Health Chief Executive Officer (CEO) will champion the organization, driving the delivery of topquality healthcare and strategic initiatives, as well as ensuring fiscal health. This role will navigate one of the nation's leading LGBTQIA+ healthcare providers. 

The CEO, reporting to the Board of Directors, will ensure fulfillment of the organization's mission, set strategic direction, and manage its resources, including staff recruitment, retention, and morale. They will foster collaboration and integration across Fenway including the FQHC, The Fenway Institute, and the public health division (formerly known as AIDS Action). The CEO will be an ambassador and influencer engaging with external constituents to further Fenway's mission. They will be an active and enthusiastic supporter of philanthropy, advocacy, and public health. 

The CEO's responsibilities include: 

• Leading the turnaround, being a positive change management force. ? Ensuring positive, sustainable financial results.
• Innovating and strategically positioning Fenway to reimagine its health care delivery model. 
• Guiding strategic initiatives to ensure top-tier care for all LGBTQIA+ and BIPOC individuals and other underserved communities.
• Establishing strategic partnerships with external stakeholders to support fundraising, public health initiatives, and advocacy for LGBTQIA+ rights. 
• Encouraging philanthropy by inspiring donors and supporters to invest in a healthier future for the LGBTQIA+ community.
• This position is ideal for a leader deeply committed to social justice and LGBTQIA+ health, providing an opportunity to make a substantial impact fostering an inclusive, accessible, and affirming healthcare future. 

KEY RELATIONSHIPS 

Reports to Board of Directors 

Direct reports 

• Chief Operation Officer 
• Chief Financial Officer 
• Chief Medical Officer 
• Chief People Officer 
• Executive Vice President 
• Director, Communications 
• Director, Racial Equity, Social Justice & Community Engagement 
• VP of Resource Development and Donor Engagement 
• Executive Assistant 

Other key relationships 

• Boston-area clinical and research partners 
• Global, national, and regional LGTQIA+ healthcare advocates and leaders 
• Government agencies, accrediting organizations, and healthcare regulators 
• The philanthropic community 

KEY RESPONSIBILITIES 

Strategic Vision - Using the current strategic plan as a foundation, develop, articulate, and implement a strategic vision for Fenway Health that is consistent with its core values and mission, centering and securing equitable health outcomes. Inspire a complex organization to a common purpose and vision, with the financial and operational understanding required to continue the growth of Fenway Health. 

Business and Operations - Leverage the strengths of all components of Fenway Health (FQHC, The Fenway Institute, AIDS Action) in common pursuit of the overall mission. Provide overall guidance and direction to ensure that Fenway Health operates in an ethical, efficient, and financially-sound manner and that capital is utilized in the most efficient way in service to the mission. Develop a structured process to optimize decision-making and process outcomes. Utilize knowledge of the current reimbursement environment and optimize Fenway Health's move toward value-based care models. Ensure continuation of clinical excellence in quality, cost, and overall patient experience, regardless of ability to pay. Ensuring robust financial risk management processes are in place. 

Organizational Culture - Develop and foster an environment of respect, equity, collaboration, competence, transparency, innovation, and principle-driven management. Cultivate a positive work environment, promoting a service-oriented culture that constantly strives to improve the patient and staff experience and a culture of inclusion and engagement where everyone is valued. Discern and build upon Fenway Health's cultural strengths. 

Governance - Build and cultivate a collaborative and mutually accountable relationship with the Board of Directors and among the Fenway Health leadership team.

External Relationships - Cultivate strong, credible, and trusting relationships with patients, staff, supporters, other clinical and research institution leaders, government leaders, and related external stakeholders in advancing the mission and goals of Fenway Health. Act as an effective ambassador,