Hotel Housekeeper

Description

JOB TITLE:                             Hotel Housekeeper 

ORGANIZATIONAL UNIT:  Firelake Hotel 

SUPERVISOR:                       Housekeeping Supervisor 

FLSA:                                      Hourly/Non-Exempt 

PAY RATE:                             $14.00-$16.00 Per hour

Attention Applicants: These positions will be located at the New Firelake Hotel located at: 41050 Hardesty Rd in Shawnee, Oklahoma. The New Hotel has 3 floors with 126 Rooms. These positions are Full Time.

ALL FULL TIME POSITIONS:     In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

JOB SUMMARY: To maintain clean, attractive, and well-functioning public spaces in the Hotel and prepare and maintain hotel rooms for guests. 

MAJOR DUTIES: 

• Responsible for keeping public areas and guest rooms of the Hotel clean and clear from trash. 

• Perform dusting, vacuuming and general cleaning. Responsible for keeping restrooms and areas clean, supplied and sanitary. 

• Clean assigned rooms or public areas to the highest standard. 

• Provide friendly and courteous customer service. 

• Report all damage or theft in any room or public space. 

• Complete work orders for any maintenance needs in guest rooms or in public areas. 

• Clean windows as needed. 

• Sweep and mop floors as scheduled and required. 

• Mop, clean or sweep up accidental spills as soon as possible. 

• Load and unload supplies and equipment including daily stocking of carts. 

• Ensure that all entryway mats and guest hallways are maintained in a clean condition. 

• Evaluate and make recommendations concerning cleaning products and equipment under study, order and maintain sufficient inventory of housekeeping supplies and equipment. 

• Participate freely in training that compliments the adopted standards of cleanliness. 

• Observe and implement all prescribed safety practices and methods. 

• Make recommendations to supervisor regarding changes that may result in tangible savings to the Firelake Hotel. 

• NOTE: The above-described duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.

FACTOR 1: KNOWLEDGE REQUIRED BY THIS POSITION • General knowledge of microbial growth prevention and intervention. 

• General knowledge of infection control. 

• Knowledge of Manufacturer’s Safety Decals on chemicals and supplies. 

• Knowledge of possible adverse reactions when mixing chemicals. 

• Knowledge of all prescribed safety rules and regulations. 

• Knowledge of evaluations methods concerning cleaning products and equipment. 

• Knowledge of overall housekeeping operations. 

FACTOR 2: SUPERVISORY CONTROLS 

• Incumbent is under the direct supervision of the Housekeeping Supervisor, Citizen Potawatomi Nation, and Grand Casino Hotel and Resort. 

• Supervisor assigns work on information regarding the objectives, priorities, occupancy and deadlines. 

• Incumbent handles work independently according to established policies. 

• Supervisor assigns work in terms of project objectives and basic priorities and is available for consultation in resolving complex or controversial issues. 

• Incumbent independently plans and carries out daily assignments and applies prescribed approaches and methods to be used in solving problems. 

• Completed work is inspected to determine that objectives have been met and are in compliance with instructions, policies and regulations. Incumbent will correct deficiencies.

FACTOR 3: GUIDELINES 

• Incumbent uses established standards of cleanliness as prescribed by the Housekeeping Supervisor, hospitality guides, and employer standard operating procedures, in addition to personal experience, handbooks, policies and precedents. 

• Guidelines include verbal instructions and Citizen Potawatomi Nation regulations and directives, manufacturer’s catalogs, handbooks, precedents, and files of previous projects. 

• The Incumbent implements adaptations in dealing with problems and unusual situa