Payment Lifecycle Associate I

You have a minimum of 2 years’ Payment experience and are seeking your next career growth opportunity. Additionally, you have the ability to work in a high-paced environment, be flexible, follow tight deadlines, and be a team player who shows commitment and dedication. You have found the right team. 

As a Payment Lifecycle Associate I within the Global Shares team at JPMorganChase, you will provide payment files with detailed settlement information required to complete payments to the Corporate Client and plan participants. You will additionally reconcile the team’s daily Payment tracker and will be responsible for Payment Error Log management and payment bounce back resolution, which includes researching payment failures, ticket creation for client outreach, and repayments. 

Global Shares is part of the new Workplace offering at JPMorganChase. Your position is critical for the business to process payments for Global Shares (GS) transactions. You will be part of a team that is responsible for all trading and settlement activity for 60+ corporate clients and 100,000 plan participants.

 

Job Responsibilities

• Reconcile team’s daily Payment tracker
• Provide bank wiring gross trading proceeds to HSBC
• Provide payment files to HSBC with the detailed settlement information required to complete payments to the Corporate Client and plan participants
• Responsible for Payment Error Log management and payment bounce back resolution, including Researching payment failures, Ticket creation for client outreach, and Re-payments
• Recommend changes/simplification of workflow by taking a holistic view of payment process
• Develop and implement solutions with guidance that strengthen business operating models, enhance the client experience, and improve efficiency and controls 
• Build strong partnerships with Global Shares business partners and across the Wealth Management organization

 

Required Qualifications, Capabilities, and Skills

• Minimum of 2 years Payment experience
• Detail-oriented, results-oriented, client-focused
• Intermediate experience using Microsoft Office, including Excel
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize issues/workload

 

Preferred Qualifications, Capabilities, and Skills

• Be a team player who shows commitment and dedication, and can maintain a positive attitude 

 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans