SITE IT OPERATIONS ENGINEER

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Mission:

The IT System Engineer :  

• Provide 1st level technical support and expertise to ensure the smooth operation of IT systems. 

• Install, configure, maintain, improve and troubleshoot IT infrastructure systems, including servers, networks, backup, cabling, etc.  

• Participate the rollout and then provide support to maintain, troubleshoot, improve various IS applications including: O365, ERP, PLM, R&D, etc. 

• Identify potential risks, develop mitigation plans, and promptly resolve any issues that arise during daily operation to minimize disruption of operation. 

• Follow group IT standards and implement best practices for IT security and compliance. 

• Act as liaison for IT system rollouts, maintaining seamless communication and collaboration with regional and Group-level stakeholders. 

• Provide regular updates to the country/cluster IT manager and other relevant stakeholders.   

• Develop, update and maintain proper operation documentation including contingency plans for local application systems and keep it up to date. 

Main Responsibilities

End users support 

• Work with global IT service team to provide onsite technical support to end users. 

• Manage and maintain end user’s hardware and software, ensure end user devices and software are up-to-date with latest patches and updates.  

System Installation and Configuration 

• Install, configure, and maintain office IT systems, such as PCs, mobiles, servers, networks, and software applications 

• Provide technical support for system upgrades and migrations. 

Troubleshooting and Problem Resolution 

• Diagnose and resolve IT-related issues promptly to minimize downtime and disruptions. 

• Implement preventative maintenance measures to reduce the occurrence of IT issues. 

Network Management 

• Manage and maintain the local area network (LAN). 

• Monitor and troubleshoot as first level for WAN infrastructure, open local ISP ticket and follow up for resolution, escalate to global operation team for issues beyond local capability. 

• Prepare and configure switches and firewalls to handover to global operation team for completion final set up. 

• Troubleshoot network connectivity issues and assist global operation team to optimize network performance for applications. 

Security and Compliance 

• Implement and maintain IT security measures to protect IT systems and data from unauthorized access. 

• Ensure compliance with group IT and cyber security standards  

• Conduct regular security audits and vulnerability assessments. 

Data Management 

• Manage data backups and recovery procedures for office and R&D data, including confidential financial, HR data, design and engi