Timberland: Site Merchandiser

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you. 

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com.

Site Merchandiser (Timberland Americas)

What will you do?

We are looking for a detail-oriented Site Merchandiser to support the day-to-day merchandising and optimization of our eCommerce website for Timberland Americas. This role is responsible for ensuring products are effectively presented online, supporting campaigns, and helping deliver a seamless shopping experience that drives sales and customer engagement. The ideal candidate has a strong understanding of online retail, product presentation, and data-driven merchandising and thrives in a fast-paced digital environment. This is a hybrid role, working 3 days per week at Timberland headquarters (Stratham, NH).

Let’s break down that day-in-the-life a bit more.

• Assist in managing the daily merchandising of the ecommerce site, including category pages, product listings, and promotion placements.
• Upload and maintain product information, images, pricing, and attributes to ensure accuracy of completeness.
• Support the execution of site campaigns, promotions, and seasonal launches.
• Mintor site performance and analyze sales, conversation rates, and customer behavior to identify opportunities for optimization.
• Maintain product sorting and category organization to maximize product visibility and sales.
• Partner with marketing, creative, product teams, and UX to ensure timely and accurate content updates.
• Conduct regular site audits and QA checks to ensure product pages, links, and promotions function correctly.
• Assist w/ A/B Testing and merchandising experiments to improve site performance.
• Track competitor websites and industry trends to identify merchandising opportunities.
• Support the preparation of weekly, monthly, and quarterly performance reports.
• Identify and execute opportunities and technology roadmap initiatives to drive best in class and relevant experience for Timberland consumer. Examples include navigation, badging, video, shopping tools, content placement, and personalization.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 3-5 years of experience and professional achievements. 

The foundation skills you will need in this position are:

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field (or equivalent experience)
• Familiarity with eCommerce platforms such as Shopify, Magento, Salesforce Commerce Cloud, or similar.
• Strong analytical skills with experience using Excel, Google Sheets, or analytics tools.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple projects and deadlines in a fast-paced digital environment.
• Self-motivated with strong communication skills.
• Experience and understanding with Content Managements Systems, SEO and product taxonomy, Product Information Management (PIM) Systems, and knowledge of HTML or site merchandising tools.

What does success look like?

• Products are accurately displaced and easy for customers to find.
• Promotions and campaigns launch smoothly and on schedule.
• Category pages are optimized to improve conversion and average order value.
• Site issues are identified quickly and resolved before impacting customers.
• Merchandising decisions are supported by performance data and insights.

Now WE have a question for YOU.

Are you in?

Hiring Range:

$64,000.00 USD - $80,000.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or com