Assistant Director for Student Access to Community Services

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Director, Advocacy and Outreach, the Assistant Director for Student Access to Community Resources advances initiatives to combat food and clothing insecurity while fostering equity and belonging throughout the campus community. Through oversight of programs such as the Red Hawk Food Pantry and Rocky’s Career Closet, this position plays a pivotal role in addressing system barriers to student success.  The Assistant Director leads with vision and innovation, empowering students, providing accessible basic needs resources, and promoting a welcoming and healthy campus community.  The Assistant Director leverages expertise in resource mobilization, community partnerships and data-driven program evaluation to create meaningful, sustainable impact. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Oversee day to day management and operations of essential resource programs including the on-site food pantry, professional career clothing closet. Maintain a safe, secure and healthy work environment in both the food pantry and career closet.

• Develop, implement and evaluate programs such as meal plan donation, clothing and food drives, educational workshops and special projects addressing resource insecurity and emerging student needs.

• Establish and implement policies and, procedures for ordering product/goods, inventory rotation and tracking, distribution models, promotional/awareness campaigns, and services to students.

• Develop and maintain systems for tracking program usage, outcomes, and trends to guide continuous improvement. Maintain accurate records in compliance with regulatory requirements. Analyze and collect data to assess, evaluate and communicate program impact and inform future strategies. 

• Establish and build partnerships and innovative collaborations with local, regional, and national organizations and external service providers. Conduct outreach campaigns to increase visibility and awareness in the community and facilitate relationship building with community leaders.

• Supervise and mentor graduate assistants, peer educators and student leaders. Oversee the hiring, training and professional development of student workers and volunteers supporting essential resource programs.

• Provide support and mentorship to student organizations engaged in special initiatives related to assigned areas.  

• Support office operations and programs, including event logistics, resource management and communication priorities.

• Manage budget and financial processes within the financial management system including purchasing, requisitioning, receiving items among other tasks. 

• Collaborate with Advancement and donors to secure funding and in-kind contributions. Assist in preparing grant proposals/reports to sustain and expand program resources and assist staff in the Office of the Dean of Students regarding social services, entitlement programs and other resources, and ad hoc projects to increase student access to resources.

• Attend training and maintain certifications, e.g., food handler certification, etc.

• Participate in professional development and represent the department, division, and University through forums, conferences, training, seminars, committees, and campus or external activities.

• Maintain integrity and appropriate confidentiality in University and program operations. 

• Perform other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• Bachelor’s degree from accredited college or