Parking and Transportation Ambassador (Seasonal)

GO BEYOND THE IVY

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures

Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.

JOB TITLE:  Parking and Transportation Ambassador (Seasonal) 

DEPARTMENT: Event Operations

ORGANIZATION: Chicago Cubs

REPORTS TO: Senior Supervisor, Parking & Transportation Operations

LOCATION:  Chicago, IL

FLSA STATUS: Nonexempt

COMPENSATION:    New associate pay rate $16.75 per hour USD

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

HOW YOU’LL CONTRIBUTE:

The Parking and Transportation Ambassador plays a vital role in delivering a best-in-class fan experience to guests of Wrigley Field. They are energetic, engaging, passionate, personable and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans while supporting the execution of a variety of unique events across the Wrigley Field campus. We are looking to welcome new Parking and Transportation members to our teams for our 2026 events season. 

CLICK HERE TO LEARN MORE

If you think you have what it takes and want to be part of the team, apply today! 

Interview & Hiring Timeline: interviews with qualified candidates are anticipated to take place at the end of January and monthly throughout the summer. 

THE DAY-TO-DAY:

• Deliver best-in-class customer service to all guests  
• Assist guests by scanning parking passes, greeting and directing vehicles towards parking spaces and answering questions about Wrigley Field offerings and policies 
• Safely operate golf carts to transport guests to and from assigned parking lots, following all traffic laws and designated routes 
• Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training while upholding the "Wrigley Field Fan Code of Conduct" 
• Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy 
• Use knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service 
• Perform additional responsibilities as needed and as directed by supervisory personnel 

WHAT YOU’LL BRING:

• Must be 16 years old or older
• Ability to work outdoors in a variety of weather condition