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Bilingual Case Aide- JOR

National Youth Advocate Program
United Statesfull_timeVerifiedPosted 16 Jun 2025
💰 $100,000/yr

About the role

Job Details

Job Location Tucson, AZEducation Level High SchoolJob Category Nonprofit - Social Services

Working At NYAP   

  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.  
  • 33 Paid days off each year! (11 holidays + 22 days PTO)  
  • Healthcare Benefits for you and your family. 
  • Pet insurance that provides discounts and reimbursements. 
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)  
  • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education.  
  • Why Work with Us? Exciting Benefits and Opportunities at NYAP! 

  

The Case Aide for La Jornada provides administrative and document support to program staff. Case Aides are required to maintain a flexible, organized and efficient work schedule and are subject to work extended hours and weekends. 

 

RESPONSIBILITIES  

The Case Aide for La Jornada will perform duties including, but not limited to:   

  • Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.  
  • Work alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements.  
  • maintenance of records data per ORR’s/NYAP’s/NAR’s records management policies. 
  • Complete records requests from ORR. 
  • Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.  
  • Ensure documentation is timely uploaded to ORR’s system of record to wit: UC Portal and NYAP’s Evolv system.  
  • Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities. 
  • Assist with maintenance of case files and completion of intake and discharge packages.  
  • Support the coordination of legal service providers (LSP) “Know Your Rights’ presentations and legal screenings.  
  • Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed. 
  • Assist Program with coordination of travel for children and staff.  
  • Support case management with intake case files and required intake documentation.  
  • Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.  
  • Demonstrated ability to service a diverse group of clients.  
  • Ability to work independently and exercise a high level of confidentiality.  
  • Proven experience and high level of comfortability operating technology and learning new software applications.  
  • Perform other additional responsibilities as required.  

MINIMUM QUALIFICATIONS  

  • High School Diploma, 4-year degree preferred. 
  • Understand ORR Policies and Procedures. 
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.   
  • Bilingual (English Spanish). Fluency in Spanish is required.    
  • Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.   
  • 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.   

OTHER SKILLS  <

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Company

National Youth Advocate Program

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