Global Internal Communications Director

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

Description

Copeland is seeking a driven and strategic Director of Internal Communications to lead enterprise-wide communication initiatives that engage employees, reinforce our culture, and align with business priorities. This role will serve as a trusted advisor to senior leadership, ensuring that internal messaging is clear, compelling, and consistent across all levels of the organization.

The Director will oversee internal communication channels, develop strategies that foster transparency and inclusion, and drive engagement during times of change. This position requires a blend of strategic vision, storytelling expertise, and operational excellence, with a strong focus on measurement and continuous improvement.

This role is to be filled in St Louis, MO. Special consideration will be given to highly qualified candidates who are willing to relocate to St Louis.

As the Global Internal Communications Director, you will focus on:
 

Strategic Alignment & Messaging

• Develop and implement an internal communications strategy that aligns with Copeland’s mission, vision, and business objectives

• Translate complex business strategies, priorities, and performance updates into clear, engaging messages for employees at all levels

• Partner with senior leadership and functional teams to ensure consistent messaging across global regions and business units

• Create frameworks and guidelines for internal messaging to maintain clarity and brand voice
   

Leadership & Change Communications

• Serve as a trusted advisor to executives, providing counsel on communication approaches for key initiatives and organizational changes

• Design and execute communication plans for major transformations, including restructuring, mergers and acquisitions, and new enterprise programs

• Prepare leadership for high-impact communications through coaching, talking points, and presentation support

• Ensure timely, transparent, and empathetic messaging during periods of uncertainty or crisis
   

Culture & Employee Engagement

• Drive initiatives that strengthen Copeland’s culture and values through storytelling, recognition programs, and employee engagement campaigns

• Develop content that amplifies employee voices and showcases achievements, fostering a sense of belonging and pride

• Implement listening strategies such as pulse surveys, feedback loops, and town halls to capture employee sentiment and inform communication plans

• Partner with HR teams to ensure communications reflect inclusivity and support engagement goals
   

Channel Management & Measurement

• Oversee all internal communication channels, including email, intranet, digital signage, and live/virtual events, ensuring optimal reach and engagement

• Establish editorial calendars and governance for internal content to maintain consistency and timeliness

• Leverage analytics to monitor channel performance, engagement metrics, and message effectiveness; provide regular reporting to leadership

• Continuously refine communication strategies based on data insights and employee feedback to improve impact and relevance
   

Team Leadership & Development

• Recruit, develop, and retain top internal communications talent, ensuring the team has the skills and capabilities to deliver strategic, impactful communications across the organization

• Set clear goals and performance metrics for the communications team that support enterprise priorities

• Provide coaching, feedba