Fulfillment Operations Team Leader - Katy, TX

The pay range per hour is $22.00 - $37.40

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT FULFILLMENT

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:

• Knowledge of guest service fundamentals and experience building a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Skills in process improvements and workload efficiency
• Experience helping build a team of hourly team members

As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
• Drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your ETL
• Utilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standards
• Review all fulfillment reporting to identify gaps and develop a plan to resolve
•  With direction from your ETL, create intra-day workload optimization plans for your team
• Be an expert of operations, accuracy, process and efficiency
• Enable efficient delivery to our guests by leading pickup and ship from store workload
• Evaluate and recommend candidates for open positions and develop a guest-centric team
• With ETL guidance, establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations
• Support your ETL in leading team onboarding and learning
• Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes, with guidance from your ETL
• Close knowledge and skill gaps through training and experiences
• Wor