Analyst, Trade & Accounts Receivable

About Unreal

We're on a mission to unjunk the world, starting with our favorite food group: CHOCOLATE.

Our story began when two kids who loved candy got tired of being told they couldn't eat it. All their favorites were filled with artificial ingredients, excess sugar, and stuff they couldn't pronounce. Why did something that tasted so good have to be so bad for them? OR DID IT?

That question inspired our mission: to unjunk the world. Unreal was born, and it sparked a ripple of change. With real, simple ingredients, no artificial anything, way less sugar, and unbelievable taste, those kids proved that better was possible (and, well, better).

Today, we're shaking up an old-school industry, winning over a devoted fanbase, and showing up on more and more shelves every day.

Job Summary

The Analyst, Trade & Accounts Receivable (AR) will play a key role in timely, accurate customer invoicing, prompt collection of outstanding balances, and proper coding and resolution of trade and non-trade deductions. In this role, you will collaborate closely with the Unreal Sales and Operations teams, brokers, external logistics partners, and customers to validate, dispute, and resolve outstanding deductions while maintaining proactive and consistent communication to prevent aging receivables.

This role requires someone who is highly organized, detail-oriented, and responsive, with strong communication skills and the confidence to voice concerns when issues arise. The ideal candidate is comfortable digging into details, thinking critically, and managing a high volume of time-sensitive tasks. This is an exciting opportunity for someone looking to grow their AR experience in a fast-growing company while contributing to the development of the evolving AR and trade deductions function.

The Analyst, Trade & AR will be a vital member of the Unreal Accounting team and report directly to the Senior Manager, Accounts Receivable.

 

What You’ll Do

• Maintain a detailed and organized accounts receivable system, including generating customer invoices, ensuring invoices are sent correctly and on time, processing payments, updating records, and maintaining customer accounts in an accurate and timely manner.
• Ensure timely customer payment collection by monitoring accounts, maintaining regular and proactive communication with customers, identifying issues early, and resolving inquiries and discrepancies promptly.
• Accurately track and record all trade spending, provide analysis and insight into customer spending, and validate and match deductions with promotional plans in Floret.
• Act as a liaison with the Sales team and brokers to track promotions and payments in Floret, while ensuring planning information in Modus is accurate and cross-referenced with Floret.
• Work closely with Accounts Payable to initiate account-specific bill requests and coordinate deduction back-up, including loading into Floret and sharing with brokers.
• Research non-trade deductions and recommend whether they are valid or invalid, securing customer support, working with internal and external resources to determine validity, securing approvals to clear valid deductions, and maintaining support for valid deductions.
• Analyze recurring deductions, identify trends, and help determine root causes and solutions to prevent ongoing issues, partnering with Operations, Finance, Sales, and customers.
• Dispute invalid trade and non-trade deductions through the proper channels, follow up to ensure reclaims are collected, and authorize and clear valid deductions based on supporting documentation and approval limits.
• Assist with monthly analysis and reporting to Finance and Operations management to identify deduction trends and track results for assigned customers.
• Seek efficiencies in processes and procedures to support a more timely month-end close of AR and Revenue, and assist with developing reporting metrics and dashboards to provide actionable feedback to the Sales team.
• Maintain proactive communication with internal partners and raise concerns when issues or trends are identified. 

 

Who You Are

• 1–3 years of accounts receivable experience in the CPG industry; experience in food or beverage CPG is a plus. 
• Bachelor’s degree in Accounting or Finance is highly preferred.
• Experience with deduction policies and procedures and collecting invalid deductions is highly preferred.
• Experience working in customer portals is a plus.
• Experience with deductions management software is a plus (NetSuite, Floret, and/or Modus preferred).
• Proficient in Microsoft Excel and Word.
• Follows prescribed procedures for effective non-trade deduction management and accurate, timely