Senior Client Specialist

<p><span><span><b><span>About Us:</span></b></span></span></p><p><span><span> </span></span></p><p><span><span>LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.</span></span></p><p><span><span>LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. </span></span></p><p><span><span> </span></span></p><p><span><span>Proud to share LSEG in Romania is Great Place to Work certified (Sept ’24 – Sept ’25). Learn more about life and purpose of our company directly from the Romanian colleagues’ video: </span></span><a href="https://www.lseg.com/en/careers/where-we-work/bucharest-romania" rel="noopener noreferrer" target="_blank"><span><span>Bucharest, Romania | Where We Work | LSEG</span></span></a><span><span> </span></span></p><p><span><span><span> </span></span></span></p><p><span><span><b><span>Role Description:</span></b></span></span></p><p></p><p>AlphaDesk is LSEG’s Order and Portfolio Management Software. AlphaDesk develops and supports the software for hedge funds and asset managers globally. We are a complementary team with good technical skills, and the quality of our software and client services is at the core of our business.<br/><br/>Our clients use AlphaDesk to handle their trading, monitoring, and reporting of their investments. Clients value our ability to integrate with their custodians and third parties for trade reporting and reconciliation globally. We are responsive and efficient in delivering integrations and it is one of the strengths of our overall offering. Our integrations team is responsible for our continued success in this area.<br/><br/>We are seeking a capable, motivated, and responsible individual who grows with challenges to be part of our team. In this role you will be part of a team coordinating all aspects of AlphaDesk counterparty integrations which include configuration, certification, support, and maintenance of our connections with third party vendors. The technical aspects of this job include, but are not limited to, development of trade reports in C# &amp; SQL, file transfer encryption protocols, and ETL construction using in house tools and Regex.<br/><br/><b>Key Responsibilities:</b></p><p><br/>Connect and configure technical integrations between AlphaDesk software and custodians, administrators, and vendors globally<br/>Partner with implementation team to complete integrations for new clients launching on AlphaDesk<br/>Respond to and handle ad hoc changes to client connections due to client business changes<br/>Become a domain expert in relevant technologies – trade report coding in C# and MySQL, FTP transfer protocols, encryption, certificate management, and ETL capabilities with regex<br/>Resolve issues from client services for sophisticated integrations issues in production<br/>Partner with development team to expand AlphaDesk capabilities – eg new ETL processes, reporting and reconciliation capabilities<br/>Contribute to our industry leading support as part of our distributed team</p><p></p><p><br/><b><span>Candidate Profile / Key Skills:</span></b></p><p><br/>An undergraduate degree, preferably with a major in computer science, information technology, engineering, science, or equivalent experience<br/>Experience working directly with internal/external clients<br/>Solid understanding of SQL and C# is an asset<br/>Familiarity with file transfer and encryption protocols is a plus<br/>Ability to communicate effectively with clients and colleagues<br/>Excellent teammate with a consultative approach to problem solving<br/>Willingness to learning emerging technologies and new software<br/>Good time management skills, and ability to work efficiently under time constraints</p><p></p><p></p><p><b>Benefits</b>:</p><p></p><p>We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!</p><p>We maximise each