Sr. Program Manager, Workplace Experience & Gatherings
ZillowAbout the role
About the team
The Workplace Experience & Gatherings team at Zillow is responsible for connecting employees through in-person experiences. The team creates engaging on-site spaces, guides leaders through planning impactful events for their organizations, and supports events on-site, driving connection & belonging across teams at Zillow.About the role
The Sr. Program Manager of Workplace Experience & Gatherings will collaborate with key partners (including Corporate Real Estate, Employee Communications, Finance, Analytics, Travel & Expense, HR Business Partners, E&B teams) to continue driving forward Zillow’s in-person gathering & connection strategies. This role will blend strategic direction for programs in the Workplace Experience & Internal Gatherings org, with operational execution of resources, processes and communications that support the delivery of effective in-person gathering and collaboration.
You Will Get To:
Drive internal strategy discussions on gathering and connection, and be responsible for alignment with Zillow’s broader Cloud HQ strategy in partnership with other key collaborators
Own partner management and feedback channels to drive strategic prioritization and overall progress of Zillow’s in-person gatherings and connection programs
Own critical programmatic aspects of Zillow’s in-person gatherings such as the Annual Gatherings Calendar, planner and attendee resources, and coordination with partner teams such as Travel, Analytics, Finance and Comms.
Build change management plans and communications to ensure any new program features or improvements are effectively communicated to, and adopted by, ZG leaders & employees.
In partnership with the Internal Gatherings team, pilots new or evolved in-person gathering strategies, from inception through pilot group onboarding, training, execution and feedback
Lead Internal Gatherings projects in response to client or partner feedback, including cross-functional projects to add new services to the existing gatherings support model, internal tools, and planner/attendee/presenter resources
Lead Workplace Team projects in response to client or partner feedback, including on-site event support strategy, event (catering, activations, etc) resources and processes. Minimal PM support for the Workplace Experience team, passionate about employee-facing resources on space and AV.
Who you are
Bachelor’s Degree in Business Administration, Operations Management, or a similar field preferred
7+ years of experience in a program management role
Previous experience leading a program inclusive of design and execution
A demonstrable track record of working with senior leaders as a program or project representative
Experience using feedback and insights to improve a program
You are someone who enjoys the challenge of building sustainable programs from the ground up
You are a phenomenal teammate, where we win/lose as a team, and you are energized to be an integral part of the team
You question assumptions, seek broad input, and validate iteratively
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you wil
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