Availity Product Manager

Position Purpose: The role is positioned within client digital team, which is charged with delivering seamless, highly personal digital-first experiences - positively impacting health journeys and outcomes to build trusting, lasting relationships with all our customers, providers, and communities. The Contractor will oversee the development and management of company products/capabilities in our Provider area and drive ongoing definition, integration, and enhancement of selected company digital products/capabilities (to ensure market expectations are met).

Other key duties:

• Responsible for strategic and tactical planning activities related to development and deployment of system enhancements
• Participate in the design and development of the product strategy, roadmap and priorities
• Interface with clients on business goals and strategy, product design and business requirements
• Promote product benefits, capabilities, and value propositions through relationship with key internal and external customers
• Gather and analyze feedback from internal and external stakeholders and recommend potential changes
• Develop business requirements for new feature and capabilities and participate in scrum team meetings as needed to ensure team understands requested functionality and provide backlog prioritization input
• Monitor the status of specific development projects supporting new features
• Conduct business-level verification and market testing of new features

 

Required Experience:

• Experience driving provider facing product features and roadmaps with a proven track record of prioritizing and successfully launch products
• Experience defining KPIs and success measures with clearly measurable objectives and key results
• Ability to capture market needs and define requirements, including concept, use cases, feature functions acceptance criteria and growth opportunities
• History of successfully delivering experiences embedded in Provider portal solutions, such as Availity
• Experience in developing journey maps and leveraging them for journey orchestration and optimization of the Provider’s experience through personalization and A/B testing
• Executive presence and ability to present and influence cross functionally and up to leadership
• Strong stakeholder management experience

 

Education/Experience: Bachelor’s degree in Computer Science, Nursing, or related field, or equivalent experience. Master’s degree preferred. 7+ years of product management or project management experience in a healthcare enterprise solutions environment. Experience developing and delivering care management solutions via agile development